Restaurants Hub in Porto, Portugal

Market scope

Porto, Porto, Portugal

Category focus

Restaurants

Platform coverage

2 platforms in current coverage

Google Maps

Top complaints

• "Porto steak" was so sinewy that you had to fight with it in your mouth. (0.0%)
• 1.50 for an almost non-existent coffee, when you enter they seem nice but only if you are going to spend money, if you ask for something simple they look at you badly and on top of that they take a long time to bring it to you with a bad face, not recommended if you want to drink anything more than a thimbleful, and in the photo you can see how little they give you, I only took two sips and it was already finished. (0.0%)

Top praises

• Very good (0.1%)
• Excellent (0.1%)

Tripadvisor

Top complaints

• ...without being informed. That’s very unprofessional! I travel a lot and this is the first time I experience such an issue. Maybe something happened, nevertheless I would have expected a call or a message. No excuse (0.0%)
• 1 hour of waiting in full sun.. then 2 people arrive in front of the restaurant without respecting the queue and the restaurant manager lets them in without respecting the waiting order. Very unpleasant staff to avoid! (0.0%)

Top praises

• "Excellent service by all personnel, especially our main waiter Kenny. Cool ambience, window table downstairs was perfect, delicious meals. (0.0%)
• 'Chama is not a normal restaurant' they say about their concept. The only menu you get is the one with the drinks. Furthermore, it is an evening full of surprises! Get carried away by 6/7 courses, with dishes prepared with fresh produce. These are served as shared dining, very nice and evening filling. Anna knew how to choose the right wines with the dishes. All in all had a great night! (0.0%)

Google Maps · Complaint quote

"Designer food, a bit scarce for several diners based on tapas and excessive price in my opinion."

Review rating: 2.0

Google Maps · Praise quote

"A favorite restaurant in Porto Excellent typical cuisine Decor Reasonable price Lunch menu and dinner menu Highly recommended"

Review rating: 5.0

Tripadvisor · Complaint quote

"What a sadness to see what became of this restaurant I loved. I booked it for a birthday, thinking I would find the quality and atmosphere that made his reputation... but the evening turned into a fiasco. When we arrived, the table was not even ready. The tablecloth was dirty, which is unacceptable for an establishment that wants a serious minimum. The service is now disorganized, impersonal and clearly below what was previously proposed. The decoration remained the same, as if nothing had changed, but it is misleading: everything else collapsed. The cards are now made of low-end plastic, with about twenty dishes written in English, which gives the impression of a tourist factory without soul or identity. We were so shocked by the general deterioration that we preferred to get up and leave without even ordering. A first for us, and yet we frequented this restaurant for years. It’s a total waste. The old kitchen was exceptional, full of taste and character. Today, there remains only an empty shell that lives on its past reputation. Very sincerely: to flee. I am sickened to have lost one of my favorite restaurants."

Review rating: 1.0

Tripadvisor · Praise quote

"Amazing service, good environment and good food !"

Review rating: 5.0