Restaurants Hub in New York, United States

Market scope

New York, New York, United States

Category focus

Restaurants

Platform coverage

2 platforms in current coverage

Google Maps

Top complaints

• "Not worth $1,000 for two people. The food was underwhelming—overly salty, sour, and too sweet. The staff was unprofessional, which was surprising for a Michelin-starred restaurant. This was the first time I’ve experienced such poor service at this level. I don’t drink alcohol or enjoy mocktails, so I simply asked if they had a mocktail list (not a pairing menu). The server said no and didn’t offer a beverage menu. Only later did I discover they had a tea selection, but I had to ask for the menu myself. It felt like she didn’t know how to properly handle guests. The chefs were serving dishes, and one of them seemed visibly angry. While I don’t expect excessive friendliness, his demeanor was unsettling. Overall, I didn’t enjoy the meal and am genuinely surprised this restaurant holds two Michelin stars. (0.0%)
• $20 chicken ramen very dissapointed (0.0%)

Top praises

• Amazing food (0.1%)
• Good (0.1%)

Tripadvisor

Top complaints

• !! BIG SCAM !! They will charge you 65 dollars for 2 cocktails and later end up with saying that there is a small sign saying tips are needed to pay. DONT GO IN HERE!!! (0.0%)
• !They decided to included 20% of 'gratuity' by themself! No one asking nothing about that. It's NOT LEGAL -> 20% is not a mandatory fee, but rather the typical amount people choose to tip. It’s a kind of scam. I assure you it's not worth it (0.0%)

Top praises

• Great food, wine and service! (0.0%)
• The steak and the service were first class, as you might expect, but (and I'm sorry for the levels of pretentiousness on this one) the octopus starter was overcooked and rubbery. Didn't detract from a fantastic meal, it was just disappointing when you don't see it on menu's too often. Great views of the city and would recommend. (0.0%)

Google Maps · Complaint quote

"Food made me sick the next day like the worst food poisoning ever had in my life please look into food& kitchen environment"

Review rating: 1.0

Google Maps · Praise quote

"Very good food, top notch service."

Review rating: 4.0

Tripadvisor · Complaint quote

"This place was TERRIBLE! Extremely loud with the different singers walking from table to table begging for money. We had not been seated for 5 minutes before (1) singer started walking around with the tip bucket. The food is way overpriced, with (1) hamburger costing $26.75. They threw confetti from the top floor, which landed in our drinks and food. It was also dirty inside, and the food tasted terrible and cold! Way overpriced, Extremely Loud, Terrible Food! NOT worth the price! My kids could not wait to leave!"

Review rating: 1.0

Tripadvisor · Praise quote

"We sat upstairs, which we preferred as it’s quieter. Daniel, or server, was warm, engaging, helpful and efficient. The food quality was excellent. This visit exceeded our expectations."

Review rating: 5.0