Service review insights for Porto, Portugal

2026 opinion: WARNING: Potential food poisoning hazard!! We had Octopus & tomato rice, an hour later both got extreme food poisoning, vomiting, diarrhea and fever that lasted for several hours. We are here before and loved it. I truly hope this was a singular situation, but your food put two adults through hell. 2021 opinion: The best seafood ive ever had in my life. The octopus is to die for. The staff is crazy nice. Spare a dime and treat yourself.

5 course meal that emphasises SLOW cooking. Service is inconsistent between diner groups. As a solo diner, I was seated at the bar next to a pair of friends. At first, the server that guided me to the seat was friendly but as the night progressed, it gets progressively harder to get any server attention except when they are serving food. For my 7PM reservation: 6.45PM - Arrived 6.53PM - served bread and spreads 6.58PM - explained about “surprise menu” and given the drinks menu. Asked for recommendation with the food. She offered white wine. 7.05PM - couple next to me arrived 7.31PM - served tuna tartare (very yummy) 7.44PM - served this pork & tuna meatball - like starter (interesting, I like the flavour) 8.08PM - served clams (nothing special, not particularly delicious) 8.30PM - served codfish with pumpkin purée (can get at any other Portuguese restaurant) 8:55PM - served braised beef cheeks (super tender, but not flavourful nor fragrant enough) 9:38PM - served dessert - lemon mouse (10mins after I asked for it, and it wasn’t great) From the timeline, they seem to serve food at 20-40mins intervals. Very inconsistent and for most part of the evening, it was spent waiting for food to arrive. Yes 5 courses, but manageable serving sizes (even for ladies). I really don’t understand the great ratings and reviews. Will not recommend for solo dinners. They seem to thrive off group energy. For solo dinners, they pay you no attention and it was hard to get their attention. The difference was striking to me as they kept making conversation with the loud girls next to me and when explaining dishes, the servers always want to do it for the group of 3 at the bar but the whole time, they only make eye contact with the 2 girls and chit chat with them. This felt rude and off-putting. Even asking for a small dish for the clam shells was challenging. Either the server’s English proficiency is lacking, or she simply could not care less to help. At checkout, the server asked for feedback but it only seemed procedural. I commented that food is good but was much slower than expected. She only replied that it’s a 2-hour dinner. (lol I got surprised when I saw the timestamp of my photos)… Also, the bar seat is a bad idea as your hair and clothes will stink of the kitchen smells / torches for cocktails.

1 hour of waiting in full sun.. then 2 people arrive in front of the restaurant without respecting the queue and the restaurant manager lets them in without respecting the waiting order. Very unpleasant staff to avoid!

45 minutes waiting for young children. Run away. After two claims. They can't provide the service. They should warn of wait times.

Unfriendly service, unhelpful, incompetent, slow, poorly organized...

Review rating: 2.0

What a sadness to see what became of this restaurant I loved. I booked it for a birthday, thinking I would find the quality and atmosphere that made his reputation... but the evening turned into a fiasco. When we arrived, the table was not even ready. The tablecloth was dirty, which is unacceptable for an establishment that wants a serious minimum. The service is now disorganized, impersonal and clearly below what was previously proposed. The decoration remained the same, as if nothing had changed, but it is misleading: everything else collapsed. The cards are now made of low-end plastic, with about twenty dishes written in English, which gives the impression of a tourist factory without soul or identity. We were so shocked by the general deterioration that we preferred to get up and leave without even ordering. A first for us, and yet we frequented this restaurant for years. It’s a total waste. The old kitchen was exceptional, full of taste and character. Today, there remains only an empty shell that lives on its past reputation. Very sincerely: to flee. I am sickened to have lost one of my favorite restaurants.

Review rating: 1.0

2026 opinion: WARNING: Potential food poisoning hazard!! We had Octopus & tomato rice, an hour later both got extreme food poisoning, vomiting, diarrhea and fever that lasted for several hours. We are here before and loved it. I truly hope this was a singular situation, but your food put two adults through hell. 2021 opinion: The best seafood ive ever had in my life. The octopus is to die for. The staff is crazy nice. Spare a dime and treat yourself.

Signal: 0.0%

5 course meal that emphasises SLOW cooking. Service is inconsistent between diner groups. As a solo diner, I was seated at the bar next to a pair of friends. At first, the server that guided me to the seat was friendly but as the night progressed, it gets progressively harder to get any server attention except when they are serving food. For my 7PM reservation: 6.45PM - Arrived 6.53PM - served bread and spreads 6.58PM - explained about “surprise menu” and given the drinks menu. Asked for recommendation with the food. She offered white wine. 7.05PM - couple next to me arrived 7.31PM - served tuna tartare (very yummy) 7.44PM - served this pork & tuna meatball - like starter (interesting, I like the flavour) 8.08PM - served clams (nothing special, not particularly delicious) 8.30PM - served codfish with pumpkin purée (can get at any other Portuguese restaurant) 8:55PM - served braised beef cheeks (super tender, but not flavourful nor fragrant enough) 9:38PM - served dessert - lemon mouse (10mins after I asked for it, and it wasn’t great) From the timeline, they seem to serve food at 20-40mins intervals. Very inconsistent and for most part of the evening, it was spent waiting for food to arrive. Yes 5 courses, but manageable serving sizes (even for ladies). I really don’t understand the great ratings and reviews. Will not recommend for solo dinners. They seem to thrive off group energy. For solo dinners, they pay you no attention and it was hard to get their attention. The difference was striking to me as they kept making conversation with the loud girls next to me and when explaining dishes, the servers always want to do it for the group of 3 at the bar but the whole time, they only make eye contact with the 2 girls and chit chat with them. This felt rude and off-putting. Even asking for a small dish for the clam shells was challenging. Either the server’s English proficiency is lacking, or she simply could not care less to help. At checkout, the server asked for feedback but it only seemed procedural. I commented that food is good but was much slower than expected. She only replied that it’s a 2-hour dinner. (lol I got surprised when I saw the timestamp of my photos)… Also, the bar seat is a bad idea as your hair and clothes will stink of the kitchen smells / torches for cocktails.

Signal: 0.0%

1 hour of waiting in full sun.. then 2 people arrive in front of the restaurant without respecting the queue and the restaurant manager lets them in without respecting the waiting order. Very unpleasant staff to avoid!

Signal: 0.0%