PF-204 · Today, 09:42
Alex Rivera
Booking reference:
Phone:
“A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
Reviato / The guest perspective
See what needs attention.
Hear directly from guests. Keep follow-up visible. Read the patterns in public reviews.
Working demo · synthetic data
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
The rating is only part of it.
Private feedback
Give guests a private way to raise concerns early. With an email address and permission, your team can reply directly and work toward a resolution before a guest chooses to post a public review.
Try both sides of the conversation
01 / The guest
Demo city hotel
Your feedback helps our team understand your experience.
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The room, check-in, or the staff.
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02 / Your team
Feedback board 4
Synthetic dataNo sample records match this filter.
PF-204 · Today, 09:42
Booking reference:
Phone:
“A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.”
PF-203 · Today, 08:16
Booking reference:
Phone:
“A quiet room and a very comfortable bed. We slept well after a long journey.”
PF-202 · Yesterday, 18:24
Booking reference:
Phone:
“We waited at reception and were unsure when our room would be ready.”
PF-201 · Yesterday, 10:10
Booking reference:
Phone:
“The team made us feel welcome and helped us find a lovely place for dinner.”
· Just now
Booking reference:
Phone:
“”
Contact is optional. Follow-up and marketing consent stay separate.
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Your sample feedback is on the board. Nothing was sent.
Public review analysis
Look beyond the average. Open a topic and read what individual guests actually described, with the review source and date in view.
Select reviews on this page or across the current filters.
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
Demo city hotel · 13 days
Open reviewA good coffee and a warm welcome. We found a quiet table by the window.
Demo neighborhood café · 13 days
Open reviewA quiet room and a very comfortable bed. We slept well after a long journey.
Demo city hotel · 14 days
Open reviewWe waited twenty minutes for two coffees. The barista was helpful when we asked.
Demo neighborhood café · 14 days
Open reviewWe waited at reception and were unsure when our room would be ready.
Demo city hotel · 15 days
Open reviewThe pastry was fresh, but the table needed cleaning.
Demo neighborhood café · 15 days
Open reviewNo sign-up. No real guest data.
Highlights & trends
Compare the selected period, follow a topic and keep the source evidence close to every summary.
What guests mention
Working demo · synthetic data
The guest perspective
Sample briefWait Time
sample mentions in this period
RV-003 · Tripadvisor
We waited at reception and were unsure when our room would be ready.
Working demo · synthetic data
The guest perspective
Sample briefWait Time
sample mentions in this period
RV-003 · Tripadvisor
We waited at reception and were unsure when our room would be ready.
The next useful thing
A few useful answers
Reviato collects private guest feedback and helps teams explore recurring themes in public reviews.
No. Contact details are optional. Permission for follow-up and offers are separate choices.
No. Guests decide whether to write a public review. Nothing in this demo posts or sends a message.
No. The product demos use synthetic records. Reading previews identify their published Reviato sources separately.
Start with one location
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