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Help and support

Find quick answers for public review analysis, private feedback, customer consent, manager recovery, sharing boundaries, and setup.

Quick start Real human support Guided setup

Quick start

Quick start

Set up the full workflow: public review analysis, private feedback collection, manager recovery, consent capture, and customer-controlled sharing on supported platforms.

Create your account

Sign up with your email and add a payment method. You will not be charged during the trial.

Verify your email

Check your inbox and confirm your email address to activate your account.

Create your team

Create a team to organize your locations and collaborators.

Start your workspace

Start your 14-day free trial to access all features.

Add your business

Add your business location and basic details.

Connect review platforms

Connect supported public platforms, then collect private feedback that can capture consent, trigger manager recovery, and give satisfied customers a way to copy their own feedback publicly.

Find the right answer faster

Match the question to the right support path

Start with the setup guide when you are configuring an account. Start with the facts page when you need supported platforms, consent boundaries, sharing limits, or privacy basics. Contact support when something is account-specific, blocked, or easier to diagnose with screenshots.

Account setup

Confirm the sign-up flow, trial start, team creation, first location, and platform connections before inviting other collaborators.

Platform questions

Check whether the review source you care about is supported and how it connects to the broader feedback workflow.

Workflow fit

Compare private feedback, low-rating alerts, review analytics, and report-style tools before changing how staff handle feedback.

Support requests

Send account details, affected location, platform URL, screenshots, and the result you expected.

Frequently asked questions

Quick answers to common questions

Still need help?

If you haven't found the answer you're looking for, please contact our support team.

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