Help and support

Find answers about setup, private feedback, public review analysis, consent, and supported review sources.

Quick start

Set up public review analysis and private feedback, including consent choices, low-rating alerts, and customer-controlled public sharing.

Create your account

Sign up with your email and add a payment method. You will not be charged during the trial.

Verify your email

Check your inbox and confirm your email address to activate your account.

Create your team

Create a team to organize your locations and collaborators.

Start your 14-day trial

Start your 14-day trial to access all features.

Add your business

Add your business location and basic details.

Connect review platforms

Connect supported public platforms, then collect private feedback that can capture consent, trigger manager recovery, and let customers choose to write a public review on supported platforms. Reviato does not post for them.

Where to start

Find the answer you need

Use the setup guide while configuring an account. Check the facts page for supported platforms and product limits. Contact support when the problem is specific to your account or easier to explain with screenshots.

Account setup

Confirm the sign-up flow, trial start, team creation, first location, and platform connections before inviting other collaborators.

Platform questions

Check whether the review source you care about is supported and how it connects to private feedback and public review analysis.

Product fit

Compare private feedback, low-rating alerts, review analytics, and report-style tools before changing how staff handle feedback.

Support requests

Send account details, affected location, platform URL, screenshots, and the result you expected.

Frequently asked questions

Quick answers to common questions

Still need help?

If you haven't found the answer you're looking for, please contact our support team.

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✓ Cancel anytime