Help & Support

We believe in providing transparent, sustainable value. Our pricing model allows us to invest directly in product development and customer support, ensuring you get the best possible experience.

Free models often come with limitations, ads, or require eventual paid upgrades. With Reviato, you get access to all features from day one with our 14-day free trial - no charges until the trial ends.

Our web-first approach allows you to use all available screen space for analyzing your reviews and insights. This provides a better experience for detailed data analysis and team collaboration.

The platform is fully responsive and works great on mobile devices too. Plus, web-first development allows us to deliver new features faster to all our 500+ customers.

We collect reviews through secure API connections and trusted data providers. This ensures you get high-quality, real-time review data from Google Reviews, Airbnb, Booking.com, and TripAdvisor.

All data is processed with enterprise-grade security and GDPR compliance. We're constantly evaluating new platforms based on customer requests.

We prioritize email support because it allows us to provide the most effective help. With email, we can review screenshots, provide detailed step-by-step guidance, and keep a record of solutions for faster future assistance.

Our support team responds within 24 hours and provides real human support - not chatbots. For 500+ businesses, this approach has proven most effective for resolving issues quickly.