Redirect customers to external review sites (copy their feedback)
Collect private feedback first, then let guests choose a public review step. Reviato supports compliant routing and never auto-posts on behalf of guests.
Features
Features for capture, interpretation, and action
Explore Reviato features for capturing feedback, interpreting patterns, and acting on the next priority with more confidence.
Product screenshots and workflow context from the live app.
Features
Buyer clarity
Insights
- Pages
- 8
- Focused routes for one workflow or buyer question
- Paths
- 3
- Decision paths and workflow entry points
- References
- 3
- Supporting guides and comparison pages
Features
See the workflow in the product
Review search & filtering across platforms and locations
Search public reviews and private appraisals by text, rating, date, platform, and location to validate what happened before and after operational changes.
Track positive vs negative review sentiment
Classify public reviews and private appraisals by sentiment, then track drift over time to confirm whether operational fixes are working.
Features
Guide public sharing
Start here when you need a lighter-weight review-request path that still keeps guest control and policy-safe wording.
Features
Investigate individual feedback
Open these tools when a manager needs evidence, examples, or exports behind one complaint pattern.
Review search & filtering across platforms and locations
Search public reviews and private appraisals by text, rating, date, platform, and location to validate what happened before and after operational changes.
Open page
Review highlights that show the exact phrases behind sentiment
Highlight sentiment-bearing phrases in public reviews and private appraisals so teams can triage faster and choose fixes using evidence, not gut feel.
Open page
Entity extraction from reviews (people, places, products)
Identify people, places, products, and amenities mentioned in reviews and appraisals so your team can spot repeated references and investigate faster.
Open page
CSV export for appraisals (customer feedback)
Export appraisals to CSV for reporting, audits, and deeper analysis. Filter first, then download feedback and consented contact fields your team can use.
Open page
Features
Confirm recurring patterns
Use trend and theme tools when the goal is weekly prioritization across locations or platforms.
Track positive vs negative review sentiment
Classify public reviews and private appraisals by sentiment, then track drift over time to confirm whether operational fixes are working.
Open page
Aspect-based review analysis for teams who need specifics
Turn public reviews and private appraisals into clear operational buckets like service, cleanliness, and value so teams can prioritize fixes with evidence.
Open page
Review trend tracking that answers "better or worse?"
Interactive charts for rating movement, topic shifts, and sentiment changes across public reviews and private appraisals so teams can verify if fixes worked.
Open page
Planning a tool decision?
Planning a tool decision?
Before choosing software, compare workflow fit, compliance language, and practical buying criteria in one place.
Capture. Interpret. Act.
Turn guest feedback into clear next steps for your team.
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No charges during trial
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Guided setup