Hear your guests. See what matters.
Collect feedback. Understand reviews.
Collect private feedback, track follow-up status, and keep progress visible. Analyze public reviews to see what guests praise, what frustrates them, and what changes over time.
Private feedback
Collect private feedback
Give guests a private way to raise concerns before they post a public review. With an email address and follow-up permission, your team can reply directly and work toward a resolution.
A private response first. A public choice afterwards.
Try the private flowPublic review analysis
Read public review evidence
Move from a rating to the topics and sentences behind it.
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
One review. More than one perspective.
Explore the evidenceReview trends
Follow the changes
Compare periods and locations without losing the sample or source context.
A period, its sample and the patterns within it.
Read the trendsYour next step
Know how Reviato fits your business.
Collect private feedback, track follow-up status, and keep progress visible. Analyze public reviews to see what guests praise, what frustrates them, and what changes over time.