About Reviato
Reviato frees up your day by turning every review into a crystal-clear next step—so you spend less time staring at screens and more time serving customers.
Our Mission
Empower hospitality and service SMBs with effortless, AI-powered reputation intelligence that transforms feedback into measurable growth.
Our Vision
A world where every local business confidently thrives through clear, data-driven understanding of its customers.
Our Core Pillars
Everything we build is designed with small business owners in mind
AI Insight Engine
Goes beyond sentiment to surface trends, root-cause drivers, and revenue impact.
360° Unified Dashboard
Reviews, social recommendations, and private feedback in one place.
Action Automation
Smart response suggestions, task routing, multi-channel review requests.
SMB-First Experience
Intuitive UX, quick onboarding, month-to-month pricing, human support.
Vertical-Aware Templates
Ready-made playbooks for restaurants, hotels, salons, pubs, and more.
Amplify Your Success
Easily share your best reviews. Turn 5-star feedback into social media posts, website widgets, and email snippets with a single click.
Meet the Team
We're a passionate group of technologists, hospitality veterans, and customer experience fanatics. Our mission is to help you thrive.
Paulo Fidalgo
With a proven track record in building impactful products and a relentless drive to empower SMBs, Paulo leads Reviato with a hands-on, mission-driven approach. His experience spans AI, SaaS, and customer experience, always with a focus on real-world results.
"As a solo founder, I bring you direct access to the person shaping your product and vision—no layers, no bureaucracy. Every customer conversation shapes our roadmap. You get a partner who listens, adapts, and delivers with the agility only a founder-led company can offer. My mission is to help you win, and I’m here for every step of your journey."
Ready to Transform Your Customer Feedback?
Join 500+ businesses already improving their customer experience with Reviato.