About Reviato
Reviato frees up your day by turning every review into a crystal-clear next step—so you spend less time staring at screens and more time serving customers.
Our Mission
Empower hospitality and service SMBs with effortless reputation insights that transform feedback into measurable growth.
Our Vision
A world where every local business confidently thrives through clear, data-driven understanding of its customers.
Our Core Pillars
Everything we build is designed with small business owners in mind
Insights Engine
Goes beyond sentiment to surface trends, root-cause drivers, and revenue impact.
360° Unified Dashboard
Reviews, social recommendations, and private feedback in one place.
Action Automation
Smart response suggestions, task routing, multi-channel review requests.
SMB-First Experience
Intuitive UX, quick onboarding, month-to-month pricing, human support.
Vertical-Aware Templates
Ready-made playbooks for restaurants, hotels, salons, pubs, and more.
Amplify Your Success
Easily share your best reviews. Turn 5-star feedback into social media posts, website widgets, and email snippets with a single click.
Meet the Team
We're a passionate group of technologists, hospitality veterans, and customer experience fanatics. Our mission is to help you thrive.
Paulo Fidalgo
With a proven track record in building impactful products and a relentless drive to empower SMBs, Paulo leads Reviato with a hands-on, mission-driven approach. His experience spans software, data, and customer experience, always with a focus on real-world results.
"As a solo founder, I bring you direct access to the person shaping your product and vision—no layers, no bureaucracy. Every customer conversation shapes our roadmap. You get a partner who listens, adapts, and delivers with the agility only a founder-led company can offer. My mission is to help you win, and I’m here for every step of your journey."
Ready to Transform Your Customer Feedback?
Join 500+ businesses already improving their customer experience with Reviato.