Google Maps Insights for New York Restaurants

This report uses harvested public reviews and computed analysis for New York, US.

Snapshot

  • Average rating: 4.48
  • Average reviews per business: 342.82
  • Reviews analyzed: 698

Top Complaints

  • Surprise fees and steep pricing (automatic gratuity, card surcharges, tourist-trap menu costs) (18%)
  • Rude or inattentive service (ignored reservations, slow follow-up, missing basics) (20%)
  • Inconsistent food execution (bland sauces, undercooked pasta, burnt or reheated dishes) (15%)

Top Praises

  • Flavorful, well-crafted dishes across cuisines (standout pastas, tacos, burgers, sushi) (35%)
  • Warm, attentive hospitality that goes the extra mile (30%)
  • Inviting atmospheres and memorable settings (cozy dining rooms, waterfront views, lively vibes) (20%)

Start with one operational change tied to the most frequent complaint, then monitor rating and review mix over the next 30 days.

Methodology

Data source: DataForSEO public review collection. Platform: Google Maps. Scope: us/new-york/new-york/restaurants.