Workflow
See the workflow in the product
Give managers one place to triage private feedback, follow-up consent, ratings, and public sharing state.
Features
Triage private feedback before it becomes public
Review private appraisals, guest details, ratings, consent, status, and public sharing state in one manager queue built for recovery work.
Review private appraisals, consent, ratings, and sharing state before issues become public reputation problems.
Product preview
Triage private feedback before it becomes public in Reviato
See the product views that help teams understand the issue and decide what to review next.
What the appraisals inbox is for
The appraisals inbox is the manager triage surface for private guest feedback. It keeps the rating, guest context, consent, status, and sharing state close enough to act on.
What managers can act on
Low-rating follow-up
Find feedback that needs recovery before the guest publishes elsewhere.
Consented contact
Separate guests who chose to share contact details from anonymous feedback.
Sharing state
See whether positive feedback is still private or ready for customer-controlled public sharing.
Frequently asked questions
Triage private feedback before it becomes a public issue
Give managers one place to triage private feedback, follow-up consent, ratings, and public sharing state.
- Private feedback triage
- Guest consent visibility
- Follow-up status