Set up Reviato
Connect your review sources and start tracking complaint and praise patterns in one workflow.
Use this setup flow as an operations checklist so every location starts with the same baseline.
After each step, verify the expected result before moving on to prevent data gaps later.
Step-by-Step Setup Guide
Follow the same setup sequence your team will use in production so ownership stays clear.
Step 1: Create your account
Create your account with the owner or operations email that will manage locations.
Step 2: Verify your email
Verify your email to activate the workspace and unlock platform connections.
Step 3: Create your team
Create your team so locations, permissions, and ownership stay organized from day one.
Step 4: Start free trial
Start your 14-day trial when you are ready to connect live platforms and data.
Step 5: Add your business
Add your first location and confirm name, category, and contact details.
Step 6: Connect review platforms
Connect Google Maps, TripAdvisor, Booking.com, or Airbnb pages your guests already use.
What you will see after connecting
Three views most teams use in the first week.
Unified review inbox
One place to track new reviews across connected platforms.
Aspect breakdown
Aspect breakdown with the exact phrases behind each theme.
Trend tracking
Trend chart for ratings and sentiment so you can prioritize weekly fixes.
Troubleshooting
Common issues and fast fixes during onboarding.
Platform link not connecting
Confirm you copied the public listing URL and that the listing is live.
Access or permissions issue
Verify you have the required admin permissions on the platform account.
No reviews showing yet
Wait for the first sync cycle, then contact support if data still does not appear.
Turn reviews into a clear next step
Start your trial when you are ready to connect live platforms and run your first weekly review routine.