Google Maps
Average rating
3.96/ 5
Locations
127
Published reviews
183,036
Market review analysis
Hotel review trends in Canada
Room is the most common complaint theme, appearing in 14.9% of analyzed complaint excerpts.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 572 Thousand
- Locations
- 348
- Platforms
- 2
- Updated
- August 23, 2026
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row is a market summary, not another review source.
Source
Average rating
Locations
Published reviews
TripAdvisor
Average rating
4.09/ 5
Locations
221
Published reviews
388,493
Total
All sources
Average rating
4.04/ 5
Locations
348
Published reviews
571,529
Recurring themes
What guests mention when something goes wrong
These percentages show how often each theme appears in analyzed complaint excerpts. Open a topic for the platform split, benchmark, and supporting quotes.
- 01 Room Analysis of room and stay mentions. Complaint signal 14.9% View evidence
- 02 Service Analysis of service mentions. Complaint signal 11.2% View evidence
- 03 Value Analysis of value mentions. Complaint signal 8.2% View evidence
- 04 Wait Time Analysis of wait time and delays. Complaint signal 6.7% View evidence
- 05 Location Analysis of location mentions. Complaint signal 6.7% View evidence
- 06 Noise Analysis of noise and volume mentions. Complaint signal 6.3% View evidence
- 07 Maintenance Analysis of maintenance and repair mentions. Complaint signal 5.4% View evidence
- 08 Cleanliness Analysis of cleanliness mentions. Complaint signal 5.0% View evidence
- 09 Amenities Analysis of facilities and amenity mentions. Complaint signal 4.8% View evidence
- 10 Breakfast Analysis of breakfast and morning meal mentions. Complaint signal 3.8% View evidence
- 11 Wi-Fi Analysis of internet and Wi-Fi mentions. Complaint signal 0.9% View evidence
Geographic coverage
What this market includes
The current Canada analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.
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Vancouver
3 review sources
Open city analysis
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
TripAdvisor
HotelsWhat TripAdvisor reviews show about amenities at Vancouver hotels
Amenities appears in the TripAdvisor review sample for Vancouver hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Vancouver · August 08, 2026
Read source report
Google Maps
HotelsWhat Google Maps reviews show about breakfast at Vancouver hotels
Breakfast appears in the Google Maps review sample for Vancouver hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Vancouver · August 08, 2026
Read source report
Aggregate
HotelsWifi praise share differed by 2.24 percentage points between Google Maps and TripAdvisor in the compared review samples
Wifi praise share differed by 2.24 percentage points between Google Maps and TripAdvisor in the compared review samples. Because the comparison uses the following basis—Same market, category, metric, and analysis period; provider samples are not matched by business.—it supports a bounded diagnostic, not a causal conclusion.
Vancouver · August 08, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from analyzed complaint and praise excerpts. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe the analyzed excerpt sample, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.