Google Maps
Average rating
4.46/ 5
Listing records
79
Published reviews
213,899
Market review analysis
Restaurant review snapshot in England, United Kingdom
Service is the most common complaint theme, with a 7.9% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 438,932
- Listing records
- 207
- Platforms
- 2
- Updated
- Oct 08
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.49/ 5
Listing records
128
Published reviews
225,033
Total
All sources
Average rating
4.48/ 5
Listing records
207
Published reviews
438,932
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
7.9%
Service source counts
- Google Maps
-
288 complaint reviews out of 3,746 analyzed reviews · 7.69%
Review period August 15, 2023 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
963 complaint reviews out of 11,849 analyzed reviews · 8.13%
Review period July 27, 2023 to July 31, 2026
Data updated October 04, 2026
-
02
Value
Analysis of value mentions.
Complaint signal
6.3%
Value source counts
- Google Maps
-
211 complaint reviews out of 3,746 analyzed reviews · 5.63%
Review period September 08, 2023 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
814 complaint reviews out of 11,849 analyzed reviews · 6.87%
Review period July 27, 2023 to July 31, 2026
Data updated October 04, 2026
-
03
Wait Time
Analysis of wait time and delays.
Complaint signal
4.8%
Wait Time source counts
- Google Maps
-
146 complaint reviews out of 3,746 analyzed reviews · 3.90%
Review period May 10, 2024 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
675 complaint reviews out of 11,849 analyzed reviews · 5.70%
Review period July 27, 2023 to July 31, 2026
Data updated October 04, 2026
-
04
Noise
Analysis of noise and volume mentions.
Complaint signal
1.8%
Noise source counts
- Google Maps
-
57 complaint reviews out of 3,746 analyzed reviews · 1.52%
Review period August 15, 2023 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
238 complaint reviews out of 11,849 analyzed reviews · 2.01%
Review period July 31, 2023 to July 27, 2026
Data updated October 04, 2026
-
05
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
1.6%
Atmosphere source counts
- Google Maps
-
56 complaint reviews out of 3,746 analyzed reviews · 1.49%
Review period August 15, 2023 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
196 complaint reviews out of 11,849 analyzed reviews · 1.65%
Review period July 27, 2023 to July 30, 2026
Data updated October 04, 2026
-
06
Location
Analysis of location mentions.
Complaint signal
1.4%
Location source counts
- Google Maps
-
37 complaint reviews out of 3,746 analyzed reviews · 0.99%
Review period January 02, 2024 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
204 complaint reviews out of 11,849 analyzed reviews · 1.72%
Review period July 28, 2023 to July 31, 2026
Data updated October 04, 2026
Geographic coverage
What this market includes
The current England, United Kingdom analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.
-
London
3 review sources
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Tripadvisor
RestaurantsValue in London restaurants: Tripadvisor reviews
Recurring value praise in London restaurant reviews, with a check operators can run in their own reviews.
London · July 25, 2026
Read source report
Google Maps
RestaurantsAtmosphere in London restaurants: Google Maps reviews
Recurring atmosphere praise in London restaurant reviews, with a check operators can run in their own reviews.
London · July 25, 2026
Read source report
Aggregate
RestaurantsService praise and complaints in London restaurants
Service praise runs high in London restaurant reviews, with service complaints to investigate and checks operators can run.
London · July 25, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
Your next step
Manage a business in this market?
See how Reviato approaches private feedback and public review analysis.