Google Maps
Average rating
4.46/ 5
Listing records
169
Published reviews
396,315
Market review analysis
Restaurant review snapshot in United Kingdom
Service is the most common complaint theme, with a 4.3% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 811,471
- Listing records
- 427
- Platforms
- 2
- Updated
- Oct 14
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.51/ 5
Listing records
258
Published reviews
415,156
Total
All sources
Average rating
4.49/ 5
Listing records
427
Published reviews
811,471
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
4.3%
Service source counts
- Google Maps
-
484 complaint reviews out of 12,061 analyzed reviews · 4.01%
Review period September 18, 2015 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
1,397 complaint reviews out of 30,157 analyzed reviews · 4.63%
Review period November 06, 2015 to July 31, 2026
Data updated October 08, 2026
-
02
Value
Analysis of value mentions.
Complaint signal
4.0%
Value source counts
- Google Maps
-
417 complaint reviews out of 12,061 analyzed reviews · 3.46%
Review period December 08, 2017 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
1,360 complaint reviews out of 30,157 analyzed reviews · 4.51%
Review period September 30, 2015 to July 31, 2026
Data updated October 08, 2026
-
03
Wait Time
Analysis of wait time and delays.
Complaint signal
3.8%
Wait Time source counts
- Google Maps
-
382 complaint reviews out of 12,061 analyzed reviews · 3.17%
Review period October 12, 2022 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
1,349 complaint reviews out of 30,157 analyzed reviews · 4.47%
Review period November 06, 2015 to July 31, 2026
Data updated October 08, 2026
-
04
Noise
Analysis of noise and volume mentions.
Complaint signal
1.4%
Noise source counts
- Google Maps
-
146 complaint reviews out of 12,061 analyzed reviews · 1.21%
Review period August 15, 2023 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
459 complaint reviews out of 30,157 analyzed reviews · 1.52%
Review period December 11, 2016 to July 29, 2026
Data updated October 08, 2026
-
05
Location
Analysis of location mentions.
Complaint signal
0.4%
Location source counts
- Google Maps
-
38 complaint reviews out of 12,061 analyzed reviews · 0.32%
Review period December 14, 2022 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
156 complaint reviews out of 30,157 analyzed reviews · 0.52%
Review period October 12, 2015 to July 31, 2026
Data updated October 08, 2026
-
06
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
0.4%
Atmosphere source counts
- Google Maps
-
44 complaint reviews out of 12,061 analyzed reviews · 0.36%
Review period December 08, 2017 to July 30, 2026
Data updated October 08, 2026
- Tripadvisor
-
113 complaint reviews out of 30,157 analyzed reviews · 0.37%
Review period February 21, 2016 to July 30, 2026
Data updated October 08, 2026
Geographic coverage
What this market includes
The current United Kingdom analysis covers 2 localities. Open a city only when you need its local source reports.
-
Edinburgh
1 review source
Open city analysis -
London
1 review source
Open city analysis
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Review analysis
RestaurantsEdinburgh Restaurants: Review Complaint Priorities
17,942 analyzed Edinburgh restaurant review records on Google Maps and Tripadvisor, covering 2013–2026.
Edinburgh · October 12, 2026
Read source report
Review analysis
RestaurantsLondon restaurants: where review records show friction
14,150 analyzed London restaurant review records on Google Maps and Tripadvisor, covering 2017–2026.
London · October 12, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
Your next step
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