Google Maps
Complaint signal is 0.6%.
Praise signal is 1.8%.
Baseline signal is 0.6%.
Delta vs baseline is 0.0 points.
Topic
What restaurant reviews say about cleanliness in Scotland, United Kingdom
Cleanliness appears in 0.5% of analyzed complaint excerpts in this market.
Google Maps is above the baseline by 0.0 percentage points.
- Confidence
- 23,779
- Reviews analyzed
- Last update
- August 23, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +2.0pp
Complaint signal
0.4%
Praise signal
2.4%
Google Maps
Signal balance: +1.2pp
Complaint signal
0.6%
Praise signal
1.8%
How this market compares
Compare this subdivision with country-level Restaurants patterns.
Largest gap:
Google Maps is above baseline by 0.0 points.
Google Maps
Country baseline
0.6%
Tripadvisor
Country baseline
0.5%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 0.4%.
Praise signal is 2.4%.
Baseline signal is 0.5%.
Delta vs baseline is 0.0 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.0pp aboveCurrent signal is above baseline by 0.0 points (current 0.6%, baseline 0.6%).
Tripadvisor
0.0pp belowCurrent signal is below baseline by 0.0 points (current 0.4%, baseline 0.5%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
A couple of things were certainly not good: - I found the gents' toilets to be smelly and unclean.
Tripadvisor
Top complaints
A dirty restaurant.
Tripadvisor
Top complaints
A few reviews have said toilets not clean (I didn't see them myself).
Tripadvisor
Top praises
A beautifully designed and clean Indian restaurant in Edinburgh with a welcoming ambience.
Tripadvisor
Top praises
Add to this the friendly, efficient service, clean and nicely decorated restaurant and you get four very happy diners!
Tripadvisor
Top praises
Clean plates all round.
Google Maps
Top complaints
A complaint about a dirty glass was ignored; they simply brought a new one.
Google Maps
Top complaints
A few minutes later he came over to the table with just a cloth, without any cleaning spray, and wiped it down in a rather offended manner.
Google Maps
Top complaints
After we noticed it, the staff apologized and offered another sandwich with today’s meat, but that does not excuse the lack of hygiene and care in the first place.
Google Maps
Top praises
Also the staff were so kind and friendly, and the place is cute, clean and warm.
Google Maps
Top praises
1 star off because plates and glasses weren’t clean which was a bit concerning.
Google Maps
Top praises
A beautiful and clean restaurant.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Complaint quote
When I asked her to take it off she repeated “the service charge!” And when I said “yes I’m sorry” she walked away and then came back to clean other tables while we sat and waited for ages again.
Review rating: 1.0
Google Maps
Complaint quote
We waited a lot at the entrance for our booked table, the restrooms were dirty with all hangers behind the doors broken.
Review rating: 3.0
Google Maps
Praise quote
The service was fast, the dining area was clean, and even the toilets were spotless.
Review rating: 5.0
What the signal means
Coverage
174 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.5% across available platforms.
Praise signal is 2.1% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Scotland, United Kingdom with the national Restaurants pattern to see what stands out locally.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Restaurants.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Scotland, United Kingdom, Restaurants uses 23779 analyzed reviews across 2 platforms, 2 locality records, and 174 supporting insight listings for Cleanliness.
- Google Maps has the strongest complaint signal for Cleanliness at 0.6%, compared with a measured average of 0.5% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 2.4%, compared with a measured average of 2.1% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
23,779
Collected reviews: 745,728 · Analysis coverage: 3.2%
Platforms covered
2
Last update
August 06, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
RestaurantsWhat Google Maps reviews show about atmosphere at Edinburgh restaurants
Atmosphere appears in the Google Maps review sample for Edinburgh restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Edinburgh · July 29, 2026
Read Full Insight
TripAdvisor
RestaurantsWhat TripAdvisor reviews show about value at Edinburgh restaurants
Value appears in the TripAdvisor review sample for Edinburgh restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Edinburgh · July 29, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Restaurants in Scotland, United Kingdom. Compare it with the country view to see whether the difference is regional.
Other themes in this market
Compare other themes in Scotland, United Kingdom, Restaurants to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.