Google Maps
Average rating
4.55/ 5
Listing records
209
Published reviews
195,073
Market review analysis
Cafe review snapshot in United States
Service is the most common complaint theme, with a 6.1% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 226,263
- Listing records
- 284
- Platforms
- 2
- Updated
- Oct 08
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.29/ 5
Listing records
75
Published reviews
31,190
Total
All sources
Average rating
4.48/ 5
Listing records
284
Published reviews
226,263
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
6.1%
Service source counts
- Google Maps
-
568 complaint reviews out of 10,242 analyzed reviews · 5.55%
Review period October 05, 2016 to August 04, 2026
Data updated October 03, 2026
- Tripadvisor
-
346 complaint reviews out of 5,189 analyzed reviews · 6.67%
Review period March 31, 2013 to June 12, 2026
Data updated October 04, 2026
-
02
Wait Time
Analysis of wait time and delays.
Complaint signal
4.3%
Wait Time source counts
- Google Maps
-
302 complaint reviews out of 10,242 analyzed reviews · 2.95%
Review period November 23, 2017 to July 31, 2026
Data updated October 03, 2026
- Tripadvisor
-
290 complaint reviews out of 5,189 analyzed reviews · 5.59%
Review period March 31, 2013 to March 31, 2026
Data updated October 04, 2026
-
03
Value
Analysis of value mentions.
Complaint signal
3.6%
Value source counts
- Google Maps
-
278 complaint reviews out of 10,242 analyzed reviews · 2.71%
Review period March 10, 2017 to August 03, 2026
Data updated October 03, 2026
- Tripadvisor
-
232 complaint reviews out of 5,189 analyzed reviews · 4.47%
Review period March 31, 2013 to June 12, 2026
Data updated October 04, 2026
-
04
Location
Analysis of location mentions.
Complaint signal
2.0%
Location source counts
- Google Maps
-
143 complaint reviews out of 10,242 analyzed reviews · 1.40%
Review period January 11, 2017 to August 08, 2026
Data updated October 03, 2026
- Tripadvisor
-
138 complaint reviews out of 5,189 analyzed reviews · 2.66%
Review period March 31, 2013 to June 21, 2026
Data updated October 04, 2026
-
05
Noise
Analysis of noise and volume mentions.
Complaint signal
0.8%
Noise source counts
- Google Maps
-
75 complaint reviews out of 10,242 analyzed reviews · 0.73%
Review period January 11, 2017 to July 30, 2026
Data updated October 03, 2026
- Tripadvisor
-
46 complaint reviews out of 5,189 analyzed reviews · 0.89%
Review period April 30, 2013 to December 31, 2025
Data updated October 04, 2026
-
06
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
0.8%
Atmosphere source counts
- Google Maps
-
76 complaint reviews out of 10,242 analyzed reviews · 0.74%
Review period March 30, 2019 to August 04, 2026
Data updated October 03, 2026
- Tripadvisor
-
40 complaint reviews out of 5,189 analyzed reviews · 0.77%
Review period March 31, 2013 to June 12, 2026
Data updated October 04, 2026
Geographic coverage
What this market includes
The current United States analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.
-
New York
2 review sources
Open city analysis
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Google Maps
CafesAtmosphere in New York cafes: Google Maps reviews
Recurring atmosphere praise in New York cafe reviews, with a check operators can run in their own reviews.
New York · June 21, 2026
Read source report
Aggregate
CafesValue praise and wait time complaints in New York caves
Value praise runs high in New York cafe reviews, with wait time complaints to investigate and checks operators can run.
New York · June 21, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
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