Market review analysis

Cafe review trends in United States

Food is the most common complaint theme, appearing in 8.9% of analyzed complaint excerpts.

See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.

Published reviews
186 Thousand
Locations
216
Platforms
2
Updated
July 24, 2026

Platform comparison

How the review sources compare

Ratings and review volume are shown side by side so differences are easy to spot. The combined row is a market summary, not another review source.

Google Maps

Average rating

4.51/ 5

Locations

142

Published reviews

154,643

TripAdvisor

Average rating

4.29/ 5

Locations

74

Published reviews

31,109

Total

All sources

Average rating

4.43/ 5

Locations

216

Published reviews

185,752

Recurring themes

What guests mention when something goes wrong

These percentages show how often each theme appears in analyzed complaint excerpts. Open a topic for the platform split, benchmark, and supporting quotes.

  1. 01 Food Analysis of food and taste mentions. Complaint signal 8.9% 8.9% View evidence
  2. 02 Service Analysis of service mentions. Complaint signal 6.1% 6.1% View evidence
  3. 03 Value Analysis of value mentions. Complaint signal 3.6% 3.6% View evidence
  4. 04 Location Analysis of location mentions. Complaint signal 2.1% 2.1% View evidence
  5. 05 Cleanliness Analysis of cleanliness mentions. Complaint signal 1.1% 1.1% View evidence
  6. 06 Noise Analysis of noise and volume mentions. Complaint signal 0.8% 0.8% View evidence
  7. 07 Atmosphere Analysis of ambiance and setting mentions. Complaint signal 0.7% 0.7% View evidence

Geographic coverage

What this market includes

The current United States analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.

Source reports

Read the platform reports to see the source metrics and narrative behind this market summary.

TripAdvisor

Cafes

New York cafes on TripAdvisor

New York Cafes snapshot: 74 analyzed locations, 31,109 published reviews, and a reported average rating of 4.29.

New York · July 18, 2026 Read source report

Google Maps

Cafes

New York cafes on Google Maps

New York Cafes snapshot: 91 analyzed locations, 51,287 published reviews, and a reported average rating of 4.52.

New York · July 18, 2026 Read source report

Aggregate

Cafes

New York cafes on Google Maps and TripAdvisor

New York Cafes snapshot: 165 analyzed locations, 82,396 published reviews, and a reported average rating of 4.42.

New York · July 18, 2026 Read source report

How to read this analysis

Reviato standardizes public review metrics across sources, then calculates topic signals from analyzed complaint and praise excerpts. Platform labels and source reports stay visible so the findings can be checked.

Topic percentages describe the analyzed excerpt sample, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.

Read the methodology Editorial policy