Google Maps
Average rating
4.37/ 5
Listing records
99
Published reviews
127,445
Market review analysis
Restaurant review snapshot in Illinois, United States
Service is the most common complaint theme, with a 8.1% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 235,310
- Listing records
- 204
- Platforms
- 2
- Updated
- Oct 08
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.37/ 5
Listing records
105
Published reviews
107,865
Total
All sources
Average rating
4.37/ 5
Listing records
204
Published reviews
235,310
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
8.1%
Service source counts
- Google Maps
-
416 complaint reviews out of 6,556 analyzed reviews · 6.35%
Review period May 05, 2015 to July 28, 2026
Data updated October 03, 2026
- Tripadvisor
-
903 complaint reviews out of 9,212 analyzed reviews · 9.80%
Review period May 31, 2015 to July 29, 2026
Data updated October 04, 2026
-
02
Wait Time
Analysis of wait time and delays.
Complaint signal
6.1%
Wait Time source counts
- Google Maps
-
254 complaint reviews out of 6,556 analyzed reviews · 3.87%
Review period January 02, 2016 to July 28, 2026
Data updated October 03, 2026
- Tripadvisor
-
764 complaint reviews out of 9,212 analyzed reviews · 8.29%
Review period May 31, 2015 to July 27, 2026
Data updated October 04, 2026
-
03
Value
Analysis of value mentions.
Complaint signal
5.7%
Value source counts
- Google Maps
-
267 complaint reviews out of 6,556 analyzed reviews · 4.07%
Review period May 05, 2015 to July 28, 2026
Data updated October 03, 2026
- Tripadvisor
-
667 complaint reviews out of 9,212 analyzed reviews · 7.24%
Review period May 31, 2015 to July 21, 2026
Data updated October 04, 2026
-
04
Noise
Analysis of noise and volume mentions.
Complaint signal
2.6%
Noise source counts
- Google Maps
-
54 complaint reviews out of 6,556 analyzed reviews · 0.82%
Review period July 27, 2021 to July 26, 2026
Data updated October 03, 2026
- Tripadvisor
-
410 complaint reviews out of 9,212 analyzed reviews · 4.45%
Review period May 31, 2015 to July 20, 2026
Data updated October 04, 2026
-
05
Location
Analysis of location mentions.
Complaint signal
2.4%
Location source counts
- Google Maps
-
139 complaint reviews out of 6,556 analyzed reviews · 2.12%
Review period May 05, 2015 to July 28, 2026
Data updated October 03, 2026
- Tripadvisor
-
250 complaint reviews out of 9,212 analyzed reviews · 2.71%
Review period May 31, 2015 to July 23, 2026
Data updated October 04, 2026
-
06
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
1.3%
Atmosphere source counts
- Google Maps
-
49 complaint reviews out of 6,556 analyzed reviews · 0.75%
Review period February 08, 2017 to July 28, 2026
Data updated October 03, 2026
- Tripadvisor
-
175 complaint reviews out of 9,212 analyzed reviews · 1.90%
Review period May 31, 2015 to July 28, 2026
Data updated October 04, 2026
Geographic coverage
What this market includes
The current Illinois, United States analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.
-
Chicago
3 review sources
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Tripadvisor
RestaurantsLocation in Chicago restaurants: Tripadvisor reviews
Recurring location praise in Chicago restaurant reviews, with a check operators can run in their own reviews.
Chicago · July 29, 2026
Read source report
Google Maps
RestaurantsAtmosphere in Chicago restaurants: Google Maps reviews
Recurring atmosphere praise in Chicago restaurant reviews, with a check operators can run in their own reviews.
Chicago · July 29, 2026
Read source report
Aggregate
RestaurantsService praise and complaints in Chicago restaurants
Service praise runs high in Chicago restaurant reviews, with service complaints to investigate and checks operators can run.
Chicago · July 29, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
Your next step
Manage a business in this market?
See how Reviato approaches private feedback and public review analysis.