1 review source
Restaurant review snapshot in United States
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
Wait Time is the most common complaint theme, with a 6.3% average share of analyzed reviews across sources with a positive complaint share.
- Published reviews
- 2,469,191
- Listing records
- 2,823
- Platforms
- 2
- Updated
- October 29, 2026
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Scroll to see more columns.
| Source | Average rating | Listing records | Published reviews |
|---|---|---|---|
| Google Maps | 4.41 / 5 | 1,001 | 1,094,659 |
| Tripadvisor | 4.29 / 5 | 1,822 | 1,374,532 |
| Total | 4.33 / 5 | 2,823 | 2,469,191 |
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Wait Time
Analysis of wait time and delays.
Complaint signal
6.3%
Wait Time source counts
- Google Maps
-
2,817 complaint reviews out of 69,808 analyzed reviews · 4.04%
Review period September 04, 2015 to October 08, 2026
Data updated October 27, 2026
- Tripadvisor
-
12,419 complaint reviews out of 144,529 analyzed reviews · 8.59%
Review period January 20, 2015 to October 09, 2026
Data updated October 25, 2026
-
02
Service
Analysis of service mentions.
Complaint signal
5.9%
Service source counts
- Google Maps
-
3,182 complaint reviews out of 69,808 analyzed reviews · 4.56%
Review period May 05, 2015 to October 09, 2026
Data updated October 27, 2026
- Tripadvisor
-
10,572 complaint reviews out of 144,529 analyzed reviews · 7.31%
Review period January 20, 2015 to October 09, 2026
Data updated October 25, 2026
-
03
Value
Analysis of value mentions.
Complaint signal
4.2%
Value source counts
- Google Maps
-
1,668 complaint reviews out of 69,808 analyzed reviews · 2.39%
Review period May 05, 2015 to October 09, 2026
Data updated October 27, 2026
- Tripadvisor
-
8,598 complaint reviews out of 144,529 analyzed reviews · 5.95%
Review period January 20, 2015 to October 08, 2026
Data updated October 25, 2026
-
04
Noise
Analysis of noise and volume mentions.
Complaint signal
2.5%
Noise source counts
- Google Maps
-
681 complaint reviews out of 69,808 analyzed reviews · 0.98%
Review period October 25, 2017 to October 09, 2026
Data updated October 27, 2026
- Tripadvisor
-
5,819 complaint reviews out of 144,529 analyzed reviews · 4.03%
Review period January 21, 2015 to October 07, 2026
Data updated October 25, 2026
-
05
Location
Analysis of location mentions.
Complaint signal
1.0%
Location source counts
- Google Maps
-
451 complaint reviews out of 69,808 analyzed reviews · 0.65%
Review period May 05, 2015 to October 08, 2026
Data updated October 27, 2026
- Tripadvisor
-
1,816 complaint reviews out of 144,529 analyzed reviews · 1.26%
Review period January 20, 2015 to October 07, 2026
Data updated October 25, 2026
-
06
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
0.3%
Atmosphere source counts
- Google Maps
-
144 complaint reviews out of 69,808 analyzed reviews · 0.21%
Review period February 08, 2017 to October 09, 2026
Data updated October 27, 2026
- Tripadvisor
-
658 complaint reviews out of 144,529 analyzed reviews · 0.46%
Review period January 20, 2015 to October 08, 2026
Data updated October 25, 2026
What this market includes
The current United States analysis covers 15 localities. Open a city only when you need its local source reports.
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Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Wait time is the top complaint in 12,963 Seattle restaurant reviews (9%), ahead of food and service. Reviews span 2005–2026.
Seattle ·
Wait time is the top complaint in 11,330 Houston restaurant reviews (9%), ahead of food and service. Reviews span 2005–2026.
Houston ·
Wait time is the top complaint in 12,774 Dallas restaurant reviews (8%), ahead of food and service. Reviews span 2004–2026.
Dallas ·
Food is the top complaint in 13,321 Philadelphia restaurant reviews (9%), ahead of wait time and service. Reviews span 2004–2026.
Philadelphia ·
Food is the top complaint in 21,952 New York City restaurant reviews (7%), ahead of wait time and service. Reviews span 2008–2026.
New York ·
Food is the top complaint in 11,876 Buffalo restaurant reviews (8%), ahead of wait time and service. Reviews span 2007–2026.
Buffalo ·
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
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