Service review insights for Nevada, United States, Restaurants

0/10 don't recommend. Don't get their fries , they are flavorless and $4. Cheap ish prices but $5 for a chili dog which can be confusing with the title of Coney Island dogs 🙄 they messed up the simple order of mine and then made a big deal about it. I wouldn't go back... Not great customer service either.

1 star -- We walked out. That's how bad the service was. My brother and I came in expecting a decent experience based on the reviews, but we didn't even make it to placing a drink order. Our server, Tiffany, approached us with immediate hostility -- no greeting, no welcome, just straight attitude from the moment she opened her mouth. The entire interaction went downhill over something unbelievably small: a valid, freshly renewed paper ID. Instead of handling it professionally or asking a manager for clarification, she instantly acted irritated and dismissive. She scoffed, rolled her eyes, and made it absolutely clear she had zero interest in helping us or even doing the basics of her job. Her demeanor was so unnecessary and unprofessional that we decided to leave before ordering anything. If a server can't handle a simple question without acting personally offended, that's a problem. We weren't rude, we weren't difficult -- we simply presented a perfectly legal ID. The attitude we got in return was unacceptable. If this is the level of customer service here, especially from Tiffany, it's not worth the time or money. We'll gladly take our business somewhere else. You should too.

3 times with this, whenever is Wendy the manager or wherever is it, I can't order my torta cubana without salchicha and lettuce, and that is something only 3 people does all the time here, and after all and been waiting for almost 20 min long line, they laughed because I can't order my food the way I want, really? Been order the same all the time, and size this personal are been moving to this place they acting like they don't care the service. I don't ask for more meat or less price, I just want eat wherever I want, I'll pay for it. It's not free. And the worst part is the actitud of them laughing because obviously we are disappointed. Please put attention on the personal, I know this place side years ago, and never have this type of problem, they want me eat wherever they want, actually the last time I have the same discussion about it, they give me the torta with extra salchicha and lettuce, plus a piece of nail inside of the torta. And that was really disgusting, and take me longer time to come back and find them same people, and after I figure out they going to do the same, I better leave without buy nothing. Not even the tacos and mulitas we buy after this suck service.

... Mediterranean would be a better description as the menu is basically a mix of Italian and Greek. But that's not a bad thing. My party was in a bit of a hurry as this was a pre-show dinner, so we ordered pita and dip to share while the main courses were cooked. My wild mushroom ravioli was very enjoyable, and its "light marinara sauce" didn't overpower the filling. I would have preferred a couple more ravioli - it was really just a starter sized portion. My companions ordered various dishes, and they were all pleased with their choices. The staff seemed to cope well with several large parties that were dining at the same time as us, but this restaurant packs in the tables so I couldn't recommend it for occasions where dining is the focus of the evening (ie, it's not the place for a tête-à-tête or a romantic rendezvous). But you do get good food at reasonable prices (given the location), so I'd happily return.

0 star if I can select, this place refused my service because I did not stay at their hotel. The reason because my dressing didn’t satisfy their dress code, you can clearly see many of the sitting customers there wearing shorts and flip flops eating with no problems. Definitely reporting to consumer affairs and bbb. Whoever experienced same treatment should open a ticket with bbb as well. Give it few more cases bbb will go after them.

1 out of 5 is too generous. This restaurant was horrible and a big disappointment. The food was awful. I ordered minestrone soup and sent it back. The waiter said he knew it was awful but didn’t want to tell me. The waiter was not nice. He was very pushy. He tried to make us order tomatoes and no one wanted them. He said we were missing out. Carbone in New York is very good, but Las Vegas is not. There are too many other good restaurants in Las Vegas and this was a waste of time and very expensive.

Located by Fremont Street, this is one of the go to location when we want to grab something easy. We used to like this place but their food quality has gone down. Staff looks stressed and rude as well. We came here for dinner and had their tonkotsu ramen, wonton mein, and tomo ramen. The food was flavorful and has good portions. However, later on, we experienced extreme stomach discomfort and had terrible food poisoning. We were sick for 2 days. Never again! We won’t be coming back.

Review rating: 2.0

My wife and I were able to visit Hell's Kitchen in March 2026 and we were horribly disappointed in the experience. I cannot recommend this restaurant at this time. Some points that we took note of include - The entire staff were VERY friendly and welcoming. They alone brought this up to a 2-star review. - We experienced an awful practice that we have yet to see anywhere else. When asked if we wanted sparkling or flat water, we said flat. Turns out you still pay for that too. Never did we need to choose the third option of tap water before. Mix in the Vegas heat and we paid $20 for water - We wanted to try all the popular options. Lobster risotto, beef wellington and sticky toffee pudding. We got all this in just 30 minutes! While I am confident that there is likely some parts of this going at all times, our wellingtons were warm at best and likely sat for a few minutes until the next people ordered them. That said, we also got our mains before we could even finish the risotto that we split! Pretty crazy when you never asked for that experience (Every restaurant that has done this will ask if they can bring out all items as they are ready) - The sticky toffee pudding was pretty good though. Would recommend that again as a very good hot/cold option. In an era where Vegas wants to make money on every corner, there wasn't even an enjoyment to this experience. The rushed feeling of everything left us feeling quite disappointed. Add in the other items listed above and Hell's Kitchen does not warrant your fine dining dollars.

Review rating: 2.0

0/10 don't recommend. Don't get their fries , they are flavorless and $4. Cheap ish prices but $5 for a chili dog which can be confusing with the title of Coney Island dogs 🙄 they messed up the simple order of mine and then made a big deal about it. I wouldn't go back... Not great customer service either.

Signal: 0.0%

1 star -- We walked out. That's how bad the service was. My brother and I came in expecting a decent experience based on the reviews, but we didn't even make it to placing a drink order. Our server, Tiffany, approached us with immediate hostility -- no greeting, no welcome, just straight attitude from the moment she opened her mouth. The entire interaction went downhill over something unbelievably small: a valid, freshly renewed paper ID. Instead of handling it professionally or asking a manager for clarification, she instantly acted irritated and dismissive. She scoffed, rolled her eyes, and made it absolutely clear she had zero interest in helping us or even doing the basics of her job. Her demeanor was so unnecessary and unprofessional that we decided to leave before ordering anything. If a server can't handle a simple question without acting personally offended, that's a problem. We weren't rude, we weren't difficult -- we simply presented a perfectly legal ID. The attitude we got in return was unacceptable. If this is the level of customer service here, especially from Tiffany, it's not worth the time or money. We'll gladly take our business somewhere else. You should too.

Signal: 0.0%

3 times with this, whenever is Wendy the manager or wherever is it, I can't order my torta cubana without salchicha and lettuce, and that is something only 3 people does all the time here, and after all and been waiting for almost 20 min long line, they laughed because I can't order my food the way I want, really? Been order the same all the time, and size this personal are been moving to this place they acting like they don't care the service. I don't ask for more meat or less price, I just want eat wherever I want, I'll pay for it. It's not free. And the worst part is the actitud of them laughing because obviously we are disappointed. Please put attention on the personal, I know this place side years ago, and never have this type of problem, they want me eat wherever they want, actually the last time I have the same discussion about it, they give me the torta with extra salchicha and lettuce, plus a piece of nail inside of the torta. And that was really disgusting, and take me longer time to come back and find them same people, and after I figure out they going to do the same, I better leave without buy nothing. Not even the tacos and mulitas we buy after this suck service.

Signal: 0.0%