Value review insights for New York, United States, Cafes

$10 for a small mid matcha is robbery.

$2.5 for Water and $3.5 for small herb tea seem to be higher than regular. In the food court for drinks, I don't have lots of choices, so I have to pick something.

1. Host was super rude. 2. We came in with high expectations for the food And it was the biggest disappointment. 3. Take your money somewhere else, food was not worth the price! Never had steak that had a game taste to it. Chives pancakes overcooked. The only good dish was the fried rice and the noodles.

***UPDATED 4/26/18*** Patisserie Chanson USED to be my favorite bakery in NYC ever since they opened. I received rude disrespectful service from an employee on April 10, 2018 who literally belligerently yelled at me, ignored me, walked away, and started to joke with another employee instead of trying to help correct the fact that she overcharged me for my order. Eventually, another employee came to my rescue and gave me a partial refund. I suspect the lack of proper customer service was fueled by discrimination. I'm a young looking Asian woman and I was wearing my ugly workout clothes. In comparison, the customer after me who was offered good customer service and the BOGO promotion was an older, well dressed Caucasian woman. I don't think it was mere coincidence that we were treated differently based on our looks! With these higher prices, I expect at least mediocre service. They couldn't even deliver that! I tried to contact management multiple times since April 11, 2018 to urge them to train their staff better or else they would continue to lose loyal customers. Shirin wrote back promising management would be in touch back on April 19. It's now April 26! I'm done wasting my time with a company that obviously doesn't give a damn about their customers. Chef Rory Macdonald- I still adore you and your food/drinks! Your one employee needs improvement desperately! Too bad I can't come back and purchase that celebration cake for this weekend and future special occasions, show off this patisserie to my friend that's visiting NYC next month, enjoy another dessert tasting with my friends, partake in your afternoon tea, or try new seasonal treats. Good bye and good luck! You're going to need it with your current staff! If anyone from management actually cares to investigate: The time stamp from my receipt was April 10, 2018 at 6:12:58pm. Transaction 600034. Order: 583. Don't worry. I've learned my lesson. I won't hold my breath this time waiting for a reply or expect to be treated to proper customer service.

A little bit expensive (a small cheesecake - approx 2 inch / 5 cm in diameter costs 3.50 USD) but it is worth it

A nice secluded place with a pleasant ambience setting and lighting, we ordered a decaffeinated espresso, orange juice, turkey and avocado sandwich and some scones. It costed us $32 now that’s expensive for some so called breakfast. I must say it’s a decent place, quiet with a transparent environment seeing the food items being prepared. A great business model. Would I be back…No! There’s other cheaper eateries than Sarabeth’s bakery that’s within Chelsea market.

Service is so-so, atmospher is nothing special, food is worth that everage, but tips of 20% automatically included. Restaueant is heavy overpriced.

Review rating: 2.0

Watch out in the box!!! We took 2 sandwiches and 2 Coke for an amount of 51 dollars ... no time to ask the price that the cashier puts pressure on you to pay ... pity!!!!

Review rating: 2.0

$10 for a small mid matcha is robbery.

Signal: 0.0%

$2.5 for Water and $3.5 for small herb tea seem to be higher than regular. In the food court for drinks, I don't have lots of choices, so I have to pick something.

Signal: 0.0%

1. Host was super rude. 2. We came in with high expectations for the food And it was the biggest disappointment. 3. Take your money somewhere else, food was not worth the price! Never had steak that had a game taste to it. Chives pancakes overcooked. The only good dish was the fried rice and the noodles.

Signal: 0.0%