Google Maps
3/5
Helpful staff, but the Wi-Fi dropped during our video call.
Demo city hotel · 25 days
Open reviewPublic review analysis
Review highlights
Find the pattern. Read the original words.
Narrow the reviews by topic, open a record and check what the guest actually said. Ratings use the same five-point scale across sources.
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Many voices.
Public review analysis
Many voices.
A clearer picture.
Look beyond the average. Open a topic and read what individual guests actually described, with the review source and date in view.
12 matching reviews · Working demo · synthetic data
Select reviews on this page or across the current filters.
Booking
3.5/5
Breakfast had plenty of choice, though the coffee was cold.
Demo city hotel · 26 days
Open review
Google Maps
2/5
The shower tap leaked and the air conditioning stopped overnight.
Demo city hotel · 27 days
Open review
Tripadvisor
5/5
Easy walk to the station and the old town.
Demo city hotel · 28 days
Open review
Google Maps
3/5
The room was comfortable, but the extra parking charge surprised us.
Demo city hotel · about 1 month
Open review
Google Maps
3/5
We queued for twenty minutes to check in after a long trip.
Demo city hotel · about 1 month
Open reviewNo sign-up. No real guest data.
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How it works
Key highlights
Search the words
Find a review by its text, then inspect the source record.
Read the sentiment
The review's overall tone and the tone of individual passages remain visible together.
Follow a topic
Move from a recurring topic to the reviews behind it.
03
Related pages
Want a closer look at the wording?
Compare overall sentiment with the positive, negative and neutral passages in each review.
Common questions
Frequently asked questions
Are highlights generated from public reviews only?
No. Public reviews and private feedback can both have highlights, but the source should stay visible.
Do highlights replace reading feedback?
No. They help managers decide what deserves attention first.
Can highlights support recovery?
Yes, especially when highlighted private feedback includes contact consent.
Are highlights useful for teams?
Yes. They give teams a shared version of what customers keep saying.
Your next step
Know how Reviato fits your business.
Narrow the reviews by topic, open a record and check what the guest actually said. Ratings use the same five-point scale across sources.