Google Maps
4/5
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
Demo city hotel · 20 days
Open reviewGive guests a reason to return.
A disappointing meal can cost you the next visit. Hear what went wrong, assign someone to follow up, and see which complaints keep appearing in your public reviews.
01
Many voices.
Public review analysis
Many voices.
A clearer picture.
Look beyond the average. Open a topic and read what individual guests actually described, with the review source and date in view.
12 matching reviews · Working demo · synthetic data
Select reviews on this page or across the current filters.
Booking
4/5
A quiet room and a very comfortable bed. We slept well after a long journey.
Demo city hotel · 21 days
Open review
Tripadvisor
3/5
We waited at reception and were unsure when our room would be ready.
Demo city hotel · 22 days
Open review
Google Maps
5/5
The team made us feel welcome and helped us find a lovely place for dinner.
Demo city hotel · 23 days
Open review
Booking
4.5/5
The bathroom and bedding were spotless when we arrived.
Demo city hotel · 24 days
Open review
Tripadvisor
2/5
Street noise came through the window late into the night.
Demo city hotel · 25 days
Open reviewNo sign-up. No real guest data.
02
Inside Reviato
Your reviews, source by source
See ratings and review counts for each connected listing, then explore the feedback behind them.
Your reviews, source by source
Collect private feedback, give follow-up a clear owner, and find the issues worth discussing before the next service.
03
Guest follow-up
Make the next visit better
A guest who leaves quietly gives you little chance to put things right. A QR code on the table or receipt gives them a direct way to tell you about their visit. When they consent to follow-up, your team can contact them.
Assign the feedback to a teammate and keep progress visible until it is resolved. A clear owner means the concern does not get lost between shifts.
Public reviews tell you what future diners see. Reviato brings them together so you can check repeated mentions of waiting times, food, service, and value before deciding where to spend your team’s time.
04
Repeat visits
Focus on what can earn the next visit
Follow up while the visit is fresh
See low-rating feedback with the guest’s message and consented contact details. Give one teammate responsibility for the conversation.
Find the complaints that keep returning
Check the reviews behind recurring topics. Use that evidence to choose what to investigate with the team, rather than reacting to the loudest review.
Understand why guests recommend you
Read the praise as well as the complaints. Learn what guests value, and give them a customer-controlled way to share their experience publicly.
05
Free tools
Useful tools for your next service
Start with a practical check, even before you use Reviato.
Size your feedback QR code
Choose a readable print size for table cards, receipts, or counter signs.
Open the QR size calculator
Prepare a weekly review brief
Turn recurring feedback into a focused conversation with your team.
Build a review brief
Check your public review sources
Start a free assessment of the reviews shaping your restaurant’s reputation.
Get a review-source check
Common questions
Frequently asked questions
Can restaurants use QR codes?
Yes. QR feedback links work well at tables, receipts, counters, or follow-up messages.
Will Reviato bring in more diners?
Reviato helps you understand what guests value, follow up on private feedback, and investigate repeated complaints. Those actions can support repeat visits and recommendations, but Reviato does not guarantee bookings, revenue, or higher ratings.
Can we contact unhappy guests?
Yes, when the guest provided contact details and follow-up consent.
Can feedback support promotions?
Yes, when guests provide marketing consent.
Your next step
Start with your restaurant
Collect private feedback, give follow-up a clear owner, and find the issues worth discussing before the next service.