Collect
See it in the product
Give salons and spas a way to collect feedback after the appointment, recover a poor visit, and see the Google reviews that fill the next chair.
Solutions
Turn the appointment into feedback you can keep
Collect private post-appointment feedback, recover a poor visit while you can still fix it, and read the Google reviews that fill the next chair.
The next booking often starts on Google. The details that help you recover a poor appointment still have to come from the client.
Product preview
Turn the appointment into feedback you can keep in Reviato
See the product views that connect guest feedback to the next team action.
What salon and spa teams use Reviato for
Salons and spas live on Google, but the useful details often stay in the chair. A client tells the stylist, leaves quietly, or writes a review days later. Reviato collects the private feedback first, then reads the public reviews, so the team can see who needs a follow-up and which issue keeps showing up in the book.
What salon and spa teams can act on
An appointment that missed
Send the rating, comment, and consented contact details to the person who can still recover the client.
An appointment that landed
Give a happy client a customer-controlled path to Google when sharing is configured.
A complaint that keeps repeating
Track wait time, service, cleanliness, value, and staff themes across private feedback and public reviews.
Frequently asked questions
Turn the appointment into feedback you can keep
Give salons and spas a way to collect feedback after the appointment, recover a poor visit, and see the Google reviews that fill the next chair.
- Post-appointment private feedback
- Low-rating recovery
- Google review context