What is a QR code feedback form?

It's a feedback form guests access by scanning a QR code. It collects a star rating, written feedback, and optional contact details.

What do guests submit through the QR form?

Stars + text, with optional contact details. Contact is only collected when the guest explicitly consents.

Where should we place QR feedback codes?

Anywhere guests naturally pause, restaurant tables, front desk, in-room cards, receipts, takeaway bags.

Can we use different QR codes for different locations or properties?

Yes. You can generate location-specific QR codes so feedback is tagged to the right site.

How does consent work for contact details?

Guests can leave contact info only if they opt in. If they don't consent, you still get the rating and text.

Do you send automated messages after someone submits feedback?

No. This is a collection and management workflow. It does not include messaging automation.

How do low-rating alerts work?

When a low rating comes in, Reviato can notify your team by email so you can review it quickly.

Can we filter and manage submissions?

Yes. You can search and filter appraisals by rating, date range, and keyword queries.

Can we export QR feedback submissions?

Yes. You can export appraisals to CSV for reporting, audits, or sharing internally.

Is this meant to replace public reviews?

No. QR feedback forms capture private feedback directly. They're best used to catch issues early.

Solutions

QR Code Feedback Forms for Restaurants & Hotels

Put QR codes where guests already pause, tables, front desk, rooms, receipts. Reviato generates QR feedback forms with consent-managed contact.

How to use this page

Use this page as a practical reference, then apply the ideas to your own operation and constraints.

Focus on one actionable change at a time and measure outcomes before moving to the next change.

Key Highlights

QR code generation: Generate QR codes for your forms and keep submissions organized by location.
Stars + text + contact: Collect star rating, written feedback, and optional contact details, no app installs.
Consent-managed contact: Contact details are opt-in. No consent means no outreach, but you still get the feedback.
Low-rating alerts: Get email alerts when something goes wrong so you can review it today, not next week.

Examples

Table feedback after lunch

Use the QR code on receipts and review the lunch shift.

Front desk feedback

Compare check-in feedback between two properties.

In-room card

Track maintenance requests by room type.

Scan to submission flow

Scan -> submit -> optional contact -> redirect and copy -> alert if low.

Where QR feedback works best

Restaurants

Tables (table tent or sticker), takeaway counter, receipts (printed QR), exit door signage.

Hotels

Front desk (check-in/check-out), in-room card, elevators and lobby seating, keycard sleeve.

Practical signage copy

Short wins. Use one clear line and a small QR.

"How was your visit? Scan to leave quick feedback."
"Tell us what to fix (or what to keep). 30 seconds."
"Rate your stay and add a note. Scan here."
"If something's off, tell us here."

What it is not

Reviato is not a shared inbox for replying to reviews, a messaging platform, or a listings manager.

What you will see

QR submissions

A list of feedback tied to the QR location.

Aspect themes

Aspect breakdown for common QR feedback themes.

Low rating alerts

Alerts when a low rating comes in.

Get feedback with a simple scan

Put QR codes where guests already pause.

See Pricing See Sample Insights

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