Capture
See the workflow in the product
Make private feedback easy to give before the customer leaves and before frustration turns public.
Solutions
Collect private feedback from a simple QR code
Put a Reviato feedback link at the point of experience so customers can share private feedback, contact details, and consent while context is fresh.
Make private feedback easy to give before the customer leaves and before frustration turns public.
Workflow preview
Collect private feedback from a simple QR code in Reviato
See the product views that connect guest feedback to the next team action.
What QR feedback is for
QR feedback gives customers a direct private channel at reception, table, room, checkout, counter, or invoice handoff.
What managers can act on
Immediate issue
Use low-rating alerts to recover while the customer may still be reachable.
Positive moment
Offer Google or Tripadvisor sharing when private feedback is positive.
Customer consent
Keep contact and marketing permissions attached to the record.
Need a system handoff?
Start with the trigger
Identify the stay, meal, visit, service, receipt, or checkout event that should request private feedback.
Preserve consent context
Keep contact and consent details attached to private feedback records when customers provide them.
Discuss the handoff
Use the pricing or demo CTA to explain which system should send or receive feedback data.
Frequently asked questions
Related pages
Related pages
Customer feedback forms
See what the QR code opens.
Open page
Review redirect
Guide positive private feedback to public sharing.
Open page
Review generation service
Connect QR feedback with consent-aware review request workflows.
Open page
QR code print size calculator
Check the code against its payload, print resolution, and expected scan distance.
Open page
QR code print size guide
Plan sizing, quiet zones, error correction, logos, and final print testing.
Open page
Collect private feedback from a simple QR code
Make private feedback easy to give before the customer leaves and before frustration turns public.
- QR feedback links
- Optional customer details
- Low-rating recovery