Google Maps
Average rating
3.95/ 5
Listing records
119
Published reviews
165,738
Market review analysis
Hotel review snapshot in British Columbia, Canada
Service is the most common complaint theme, with a 9.9% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 380,196
- Listing records
- 218
- Platforms
- 2
- Updated
- Oct 08
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.19/ 5
Listing records
99
Published reviews
214,458
Total
All sources
Average rating
4.06/ 5
Listing records
218
Published reviews
380,196
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
9.9%
Service source counts
- Google Maps
-
997 complaint reviews out of 11,060 analyzed reviews · 9.01%
Review period July 01, 2010 to October 06, 2026
Data updated October 08, 2026
- Tripadvisor
-
1,334 complaint reviews out of 12,466 analyzed reviews · 10.70%
Review period July 29, 2010 to October 07, 2026
Data updated October 08, 2026
-
02
Value
Analysis of value mentions.
Complaint signal
7.6%
Value source counts
- Google Maps
-
750 complaint reviews out of 11,060 analyzed reviews · 6.78%
Review period July 01, 2010 to October 07, 2026
Data updated October 08, 2026
- Tripadvisor
-
1,055 complaint reviews out of 12,466 analyzed reviews · 8.46%
Review period August 31, 2010 to October 06, 2026
Data updated October 08, 2026
-
03
Location
Analysis of location mentions.
Complaint signal
6.3%
Location source counts
- Google Maps
-
558 complaint reviews out of 11,060 analyzed reviews · 5.05%
Review period July 01, 2010 to October 07, 2026
Data updated October 08, 2026
- Tripadvisor
-
948 complaint reviews out of 12,466 analyzed reviews · 7.60%
Review period July 29, 2010 to October 06, 2026
Data updated October 08, 2026
-
04
Noise
Analysis of noise and volume mentions.
Complaint signal
6.3%
Noise source counts
- Google Maps
-
546 complaint reviews out of 11,060 analyzed reviews · 4.94%
Review period July 01, 2010 to October 06, 2026
Data updated October 08, 2026
- Tripadvisor
-
943 complaint reviews out of 12,466 analyzed reviews · 7.56%
Review period July 29, 2010 to October 05, 2026
Data updated October 08, 2026
-
05
Wait Time
Analysis of wait time and delays.
Complaint signal
5.2%
Wait Time source counts
- Google Maps
-
482 complaint reviews out of 11,060 analyzed reviews · 4.36%
Review period March 06, 2014 to October 06, 2026
Data updated October 08, 2026
- Tripadvisor
-
758 complaint reviews out of 12,466 analyzed reviews · 6.08%
Review period July 28, 2011 to October 06, 2026
Data updated October 08, 2026
-
06
Amenities
Analysis of facilities and amenity mentions.
Complaint signal
4.6%
Amenities source counts
- Google Maps
-
376 complaint reviews out of 11,060 analyzed reviews · 3.40%
Review period September 21, 2014 to October 05, 2026
Data updated October 08, 2026
- Tripadvisor
-
709 complaint reviews out of 12,466 analyzed reviews · 5.69%
Review period September 27, 2010 to October 06, 2026
Data updated October 08, 2026
-
07
Breakfast
Analysis of breakfast and morning meal mentions.
Complaint signal
3.0%
Breakfast source counts
- Google Maps
-
250 complaint reviews out of 11,060 analyzed reviews · 2.26%
Review period July 24, 2014 to October 06, 2026
Data updated October 08, 2026
- Tripadvisor
-
475 complaint reviews out of 12,466 analyzed reviews · 3.81%
Review period January 12, 2012 to October 06, 2026
Data updated October 08, 2026
-
08
Wi-Fi
Analysis of internet and Wi-Fi mentions.
Complaint signal
0.7%
Wi-Fi source counts
- Google Maps
-
61 complaint reviews out of 11,060 analyzed reviews · 0.55%
Review period July 24, 2016 to October 05, 2026
Data updated October 08, 2026
- Tripadvisor
-
97 complaint reviews out of 12,466 analyzed reviews · 0.78%
Review period November 16, 2010 to October 03, 2026
Data updated October 08, 2026
Geographic coverage
What this market includes
The current British Columbia, Canada analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.
-
Vancouver
3 review sources
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Tripadvisor
HotelsCleanliness in Vancouver hotels: Tripadvisor reviews
Recurring cleanliness praise in Vancouver hotel reviews, with a check operators can run in their own reviews.
Vancouver · August 08, 2026
Read source report
Google Maps
HotelsLocation in Vancouver hotels: Google Maps reviews
Recurring location praise in Vancouver hotel reviews, with a check operators can run in their own reviews.
Vancouver · August 08, 2026
Read source report
Aggregate
HotelsService praise and room complaints in Vancouver hotels
Service praise runs high in Vancouver hotel reviews, with room complaints to investigate and checks operators can run.
Vancouver · August 08, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
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