Covers every review in this sample from 2008 to 2026, so Montreal restaurant owners can see long-running patterns beyond a single month.
Complaint ranking for Montreal restaurants
Wait time accounts for 6% (1,137/18,159) of Montreal restaurant reviews, followed by service at 6% (1,071/18,159).
Scroll to see more columns.
| Negative topic mention | Combined | Google Maps | Tripadvisor |
|---|---|---|---|
| Food | 8% (1,441/18,159) | 7% | 9% |
| Wait time | 6% (1,137/18,159) | 5% | 7% |
| Service | 6% (1,071/18,159) | 5% | 6% |
| Value | 5% (954/18,159) | 4% | 6% |
Google Maps and Tripadvisor coverage in Montreal
Google Maps contributes 7,232 Montreal restaurant reviews dated 2015–2026; Tripadvisor contributes 10,927 Montreal restaurant reviews dated 2008–2026.
What Montreal restaurant owners can check
Food
Food complaints appear in 1,441 of 18,159 Montreal restaurant reviews (8%); the excerpt below gives an example to investigate.
They also brought out stale bread and a giant jar of Gerkin pickles before our meal- which they proceeded to take away and give to another table after serving our apps.
Excerpt from a Tripadvisor review.
Check your own recent Montreal restaurant reviews for similar food concerns. If the quoted experience fits your property, check bread freshness before service and make clearing staff discard served bread and pickles rather than move them between tables.
Example owner reply to adapt: I’m sorry you were served stale bread and saw food moved to another table at our Montreal restaurant; please share the visit time and what you saw moved after the appetizers.
Wait time
Wait time complaints appear in 1,137 of 18,159 Montreal restaurant reviews (6%); the excerpt below gives an example to investigate.
with only 5 tables to serve our waiter was always absent and after waiting twenty minutes with no drink or pudding order being taken we ended up just giving up and getting the bill.
Excerpt from a Tripadvisor review.
Check your own recent Montreal restaurant reviews for similar wait time concerns. If the quoted experience fits your property, have the floor lead check unserved drinks and dessert orders before guests have to abandon the meal.
Example owner reply to adapt: I’m sorry you waited twenty minutes without a drink or dessert order being taken at our Montreal restaurant; please share your table time and the orders you were waiting to place.
Service
Service complaints appear in 1,071 of 18,159 Montreal restaurant reviews (6%); the excerpt below gives an example to investigate.
my waitress ignored me until my friend arrived (an simple acknowledgement or some water would suffice) -had to SHOUT OUT LOUD to get the waitress’ attention for my friend’s drink that never came.
Excerpt from a Tripadvisor review.
Check your own recent Montreal restaurant reviews for similar service concerns. If the quoted experience fits your property, assign a server to acknowledge the first guest at each table and log any drinks still missing at the next check.
Example owner reply to adapt: I’m sorry you were ignored while waiting for your friend and had to call out for attention at our Montreal restaurant; please share when you arrived and which drink never reached the table.
- Food — Combined
- 8%
-
- Wait Time — Combined
- 6%
-
- Service — Combined
- 6%
-
- Value — Combined
- 5%
-
Bars scaled 0–100%; rounded shares in labels.
What to preserve
Food receives praise in 51% (9,291/18,159) of Montreal restaurant reviews; if your own guests describe the same strength, have the kitchen identify and retain the dishes praised by name at your Montreal restaurant.
Service receives praise in 42% (7,569/18,159) of Montreal restaurant reviews; if your own guests describe the same strength, have the floor lead retain the greetings and follow-through that guests praise at your Montreal restaurant.
Atmosphere receives praise in 12% (2,161/18,159) of Montreal restaurant reviews; if your own guests describe the same strength, retain the lighting, seating and atmosphere details guests praise at your Montreal restaurant.
Start with one Montreal restaurant check
Use the 1,441 food complaints in Montreal restaurant reviews to choose which of your own comments to read first, then assign the relevant check above to a shift lead and review what they find after service.
Frequently asked questions
1 What is the top complaint in Montreal restaurant reviews?
Food is the top complaint in 18,159 Montreal restaurant reviews (8%), ahead of wait time and service.
2 How many reviews and listings are in the Montreal restaurant sample?
The sample of Montreal restaurants contains 18,159 analyzed reviews from 184 platform listings, with each review carrying equal weight.
3 Which years do the Montreal restaurant reviews cover?
The Montreal restaurant reviews span 2008–2026, giving owners a view across the full collection period.
4 What average ratings do the Montreal restaurant reviews report?
For Montreal restaurants, Google Maps averages 4.17 stars and Tripadvisor averages 4.35 stars among the analyzed reviews.
5 What should a Montreal restaurant owner check first?
Check your own recent Montreal restaurant reviews for similar food concerns. If the quoted experience fits your property, check bread freshness before service and make clearing staff discard served bread and pickles rather than move them between tables.
Methodology and limitations
Data preparation: Reviato Insights team.
The combined sample covers reviews dated 2008–2026. Each platform’s coverage is listed below; the sample is not restricted to a shared time window. Years summarize coverage, not complete calendar years. Exact dates are in the source CSVs. The data-as-of label identifies when the snapshot was prepared, not when the reviews were written.
Each analyzed review record has equal weight: combined shares divide the sum of topic counts by the sum of analyzed reviews. Platforms and businesses with more reviews contribute more. Missing topic measurements are not treated as zero. Topics overlap, so their percentages must not be added. Displayed shares are rounded to whole percentages; rankings and CSVs retain greater precision.
The sample contains 184 platform listing records, not a verified count of unique businesses. Listings have not been matched across platforms, and possible cross-posted reviews have not been deduplicated. This analysis describes review records, not the average business or all customers. The platforms cover different periods; differences cannot isolate platform effects.
Google Maps: 7,232 analyzed reviews from 75 listing records, with review dates in 2015–2026; 9,960 stored reviews.
Average rating: 4.17 stars, arithmetic mean of ratings on the text-eligible analyzed reviews; blank-text reviews excluded (7,232 rated review records).
Excluded: 2,728 reviews with blank text. Text eligibility can change the rating and sentiment mix; these results do not describe excluded star-only reviews.
Tripadvisor: 10,927 analyzed reviews from 109 listing records, with review dates in 2008–2026; 10,927 stored reviews.
Average rating: 4.35 stars, arithmetic mean of ratings on the text-eligible analyzed reviews; blank-text reviews excluded (10,927 rated review records).
Topic counts come from automated classification that has not been validated. They describe this historical review sample, not confirmed problem rates, a diagnosis or current conditions. Quoted excerpts were checked for topic relevance; no measured classification precision is available.
Geography and category assignments have not been independently validated.