City Hub

Restaurants Hub in Edinburgh, GB

Central intelligence hub for Restaurants in Edinburgh, GB.

This page brings your city-level insights into one place so you can move from signal to action quickly.

Check benchmark and topics together to separate one-off noise from recurring operational issues.

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Hub snapshot

This snapshot helps you evaluate platform coverage and freshness before acting.

Insights

2

Platforms

2

Last update

January 01, 2026

Tripadvisor

4.4★

Avg reviews per location: 1,396

Google Maps

4.5★

Avg reviews per location: 2,121

Platform signal summary

These platform highlights come from the current city analysis files and show where guest friction or strength appears most often.

Google Maps

Top complaints

  • Long waits for tables or food, especially on busy nights (18.0%)
  • Cold or poorly cooked dishes (e.g., overcooked steak, lukewarm sides) (14.0%)

Top praises

  • Delicious, well-prepared food with memorable dishes (45.0%)
  • Friendly, attentive staff and standout individual service (35.0%)

Tripadvisor

Top complaints

  • Long waits for food and drinks between courses, especially at dinner service (28.0%)
  • Cold, undercooked, or bland mains like roasts, burgers, and pasta (25.0%)

Top praises

  • Friendly, attentive staff who make guests feel welcome (40.0%)
  • Fresh, well-cooked dishes such as burgers, steaks, and brunch plates (35.0%)

Representative quotes

Representative excerpts help validate whether the quantified signals reflect recurring frontline experiences.

Google Maps · Complaint quote

"Really disappointing experience overall. After being seated, we were more or less completely ignored and had to wait far too long just for someone to take our order."

Review rating: 1

Google Maps · Praise quote

"The service at Ada was probably the best I’ve had in a while."

Review rating: 5

Tripadvisor · Complaint quote

"We waited over an hour for our starter We waited again an hour for our main between our starter plates being removed."

Review rating: 1

Tripadvisor · Praise quote

"Everything about Amber is good: the setting, the decor, the service and, above all, the food. The staff are all cheerful, friendly and helpful."

Review rating: 5

How to use this hub

Use this page to move from platform-level signal to a concrete city action plan.

Spot the signal

Start with platform patterns to see where guest signals are strongest, weakest, or drifting.

Validate with evidence

Use linked analyses to confirm whether differences are recurring patterns or isolated noise.

Execute in sequence

Convert one validated pattern into a single operational action with a clear owner and checkpoint.

Related insights

Review linked city analyses by platform to validate patterns before execution.