Market review analysis

Restaurant review snapshot in Scotland, United Kingdom

Service is the most common complaint theme, with a 7.0% average share of analyzed reviews across sources with a positive complaint share.

See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.

Published reviews
372,864
Listing records
221
Platforms
2
Updated
Oct 08

Platform comparison

How the review sources compare

Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.

Google Maps

Average rating

4.47/ 5

Listing records

90

Published reviews

182,416

Tripadvisor

Average rating

4.53/ 5

Listing records

131

Published reviews

190,448

Total

All sources

Average rating

4.51/ 5

Listing records

221

Published reviews

372,864

Recurring themes

What guests mention when something goes wrong

These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.

Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.

  1. 01 Service Analysis of service mentions. Complaint signal 7.0% 7.0%
    Service source counts
    Google Maps

    554 complaint reviews out of 8,315 analyzed reviews · 6.66%

    Review period September 18, 2015 to July 30, 2026

    Data updated October 03, 2026

    Tripadvisor

    1,116 complaint reviews out of 15,446 analyzed reviews · 7.23%

    Review period November 06, 2015 to July 31, 2026

    Data updated October 04, 2026

  2. 02 Value Analysis of value mentions. Complaint signal 5.1% 5.1%
    Value source counts
    Google Maps

    360 complaint reviews out of 8,315 analyzed reviews · 4.33%

    Review period December 08, 2017 to July 30, 2026

    Data updated October 03, 2026

    Tripadvisor

    893 complaint reviews out of 15,446 analyzed reviews · 5.78%

    Review period September 30, 2015 to July 29, 2026

    Data updated October 04, 2026

  3. 03 Wait Time Analysis of wait time and delays. Complaint signal 4.8% 4.8%
    Wait Time source counts
    Google Maps

    326 complaint reviews out of 8,315 analyzed reviews · 3.92%

    Review period January 13, 2019 to July 30, 2026

    Data updated October 03, 2026

    Tripadvisor

    884 complaint reviews out of 15,446 analyzed reviews · 5.72%

    Review period November 06, 2015 to July 31, 2026

    Data updated October 04, 2026

  4. 04 Location Analysis of location mentions. Complaint signal 1.2% 1.2%
    Location source counts
    Google Maps

    90 complaint reviews out of 8,315 analyzed reviews · 1.08%

    Review period December 14, 2022 to July 30, 2026

    Data updated October 03, 2026

    Tripadvisor

    196 complaint reviews out of 15,446 analyzed reviews · 1.27%

    Review period October 12, 2015 to July 31, 2026

    Data updated October 04, 2026

  5. 05 Noise Analysis of noise and volume mentions. Complaint signal 1.2% 1.2%
    Noise source counts
    Google Maps

    93 complaint reviews out of 8,315 analyzed reviews · 1.12%

    Review period April 29, 2024 to July 28, 2026

    Data updated October 03, 2026

    Tripadvisor

    186 complaint reviews out of 15,446 analyzed reviews · 1.20%

    Review period December 11, 2016 to July 29, 2026

    Data updated October 04, 2026

  6. 06 Atmosphere Analysis of ambiance and setting mentions. Complaint signal 1.1% 1.1%
    Atmosphere source counts
    Google Maps

    87 complaint reviews out of 8,315 analyzed reviews · 1.05%

    Review period December 08, 2017 to July 30, 2026

    Data updated October 03, 2026

    Tripadvisor

    163 complaint reviews out of 15,446 analyzed reviews · 1.06%

    Review period February 21, 2016 to July 30, 2026

    Data updated October 04, 2026

Geographic coverage

What this market includes

The current Scotland, United Kingdom analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.

  • Edinburgh

    3 review sources

Source reports

Read the platform reports to see the source metrics and narrative behind this market summary.

How to read this analysis

Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.

Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.

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