Maintenance review insights for United Kingdom

5.30 Sunday 4th Jan my wife and myself got in from the bitter cold and got seated. Our order was taken which included a very expensive bottle of merlot but we were happy to pay £41 to compliment the following meal. First thing was the room temperature it was quite cold but was assured the heating was on full blast. The starter arrived, onion soup which was nice and helped to heat us up. Main course came to us on cold plates, sirloin steak which was unchewable which about half was left by the both of us, mashed potatoes and broccoli only enough for one came with the steaks served on separate plates both were chilled. Very disappointing and spoiled an overnight stay in Edinburgh

A little expensive for what's on the plate. We had olives and prawns, in particular, but we were disappointed by the quantities. The patatas bravas have nothing to do with those served in Spain. Another surprise when the bill arrived: 10% service charge added automatically. We understand that in some countries service is not included, but under these conditions, the bill quickly becomes expensive. We stumbled upon this restaurant by chance; the Spanish menu had attracted us, but we were ultimately disappointed.

Few times that I came to this branch for a smoothie I've been told that the because the shop is closing in 10-15 min the smoothie machine have already been closed! What's next they close the tils before the closing time?? Is the staff in this branch really this lazy? I've worked in a pret a few years ago, and we've always closed all the machines after the closing time.

A little expensive for what's on the plate. We had olives and prawns, in particular, but we were disappointed by the quantities. The patatas bravas have nothing to do with those served in Spain. Another surprise when the bill arrived: 10% service charge added automatically. We understand that in some countries service is not included, but under these conditions, the bill quickly becomes expensive. We stumbled upon this restaurant by chance; the Spanish menu had attracted us, but we were ultimately disappointed.

Review rating: 3.0

5.30 Sunday 4th Jan my wife and myself got in from the bitter cold and got seated. Our order was taken which included a very expensive bottle of merlot but we were happy to pay £41 to compliment the following meal. First thing was the room temperature it was quite cold but was assured the heating was on full blast. The starter arrived, onion soup which was nice and helped to heat us up. Main course came to us on cold plates, sirloin steak which was unchewable which about half was left by the both of us, mashed potatoes and broccoli only enough for one came with the steaks served on separate plates both were chilled. Very disappointing and spoiled an overnight stay in Edinburgh

Signal: 0.3%

A little expensive for what's on the plate. We had olives and prawns, in particular, but we were disappointed by the quantities. The patatas bravas have nothing to do with those served in Spain. Another surprise when the bill arrived: 10% service charge added automatically. We understand that in some countries service is not included, but under these conditions, the bill quickly becomes expensive. We stumbled upon this restaurant by chance; the Spanish menu had attracted us, but we were ultimately disappointed.

Signal: 0.3%

Few times that I came to this branch for a smoothie I've been told that the because the shop is closing in 10-15 min the smoothie machine have already been closed! What's next they close the tils before the closing time?? Is the staff in this branch really this lazy? I've worked in a pret a few years ago, and we've always closed all the machines after the closing time.

Signal: 0.3%