What the reviews show

Cleanliness complaints appeared in 1.26 percent of analyzed TripAdvisor reviews and 0.27 percent of analyzed Google Maps reviews. The absolute gap is 0.99 percentage points. These are unmatched review samples, so the gap does not rank the platforms or establish a cause.

The practical question: Does this cleanliness pattern appear in recent local reviews?

  • Cleanliness complaints: 17 reviews across 15 businesses.
  • Cleanliness praise: 31 reviews across 24 businesses.
  • One review described the experience this way: “We had a rather below average experience at the bar the first night (dirty / dusty glas due to the way it’s stored).”
  • One review described the experience this way: “The hotel itself was clean, stylish, and in a great location, but Robert’s hospitality really stood out.”

Evidence

Cleanliness evidence

TripAdvisor reviews show how this topic splits between complaints and praise.

Topic share
Complaint share
1.4%
1,355 reviews across 33 locations · 95% interval 0.9–2.2%
Praise share
2.29%
1,355 reviews across 33 locations · 95% interval 1.6–3.2%
Market context · Complaint share
Food
15.28%
Service
12.1%
Wait Time
9.37%
Value
7.01%
Cleanliness
1.4%
Complaint share
1.4%
Praise share
2.3%
Reviews analyzed
1,355
Locations
33
Praise example
Always kept clean and tidy, no soggy shirt leaning on the bar here!

TripAdvisor

Complaint example
Authentic, dirty irish pub.

TripAdvisor

Why this matters to an operator

The market figures are a benchmark, not a diagnosis. Compare recent cleanliness mentions by location and period; a local cluster is more useful than the market percentage when deciding where to investigate.

What to compare in your reviews

Start with recent cleanliness mentions in your own reviews. Compare positive and negative experiences by business and period before changing procedures.

  • Filter recent reviews for cleanliness references.
  • Compare positive and negative examples by business and period.
  • Use local operating records before changing operations.

Confidence and limits

These figures describe unmatched platform samples, not every business in the market. Use them as context, then confirm any local concern with recent reviews and operating records.

  • Google Maps and TripAdvisor may attract different reviewers and cover different sets of bars.
  • Reviews describe guest experiences; they do not establish what caused them.
  • The pattern will not apply to every bar in Miami.
  • Positive and negative examples both appear, so compare both with your own reviews.

Coverage and recency

The broader coverage contains 153 bars and 236,030 reviews in Miami, Florida, United States. The topic comparison uses 9,095 distinct reviews from April 14, 2013 through July 25, 2026: 7,743 from Google Maps and 1,352 from TripAdvisor.

Evidence

Evidence snapshot

The article uses this TripAdvisor dataset scope before interpreting review themes.

TripAdvisor rating distribution
5-star
58.38%
791 reviews
4-star
18.08%
245 reviews
3-star
7.53%
102 reviews
2-star
5.39%
73 reviews
1-star
10.63%
144 reviews
Reviews analyzed
1,355
Reviews with ratings
1,355
Review period
November 20, 2007 to July 25, 2026

Methodology

How Reviato Insights measures market signals.