Room review insights for Nevada, United States, Hotels

1. 60$ per night - shared bathrooms. (Not even that one bathroom is clean) 2. Remove one B in B&B, I've had better 'breakfast' at gas stations' vending machines. 3. My tent looks better on the inside than that room did

3 nights with a child in a freezing room – still not fixed, still no room change This is our 3rd and last night here. We checked in with our young child expecting a comfortable stay, but the heater has not been working properly the entire time. The room never gets warmer, no matter how high I set the thermostat. Weak warm air for 10 minutes, then it stops or blows cool air. The thermostat in my room showed a maximum setting of 81°F, but the room temperature never reached what I set. Instead, the system kept shutting off before it got anywhere close. When I reported this to the front desk, the maintenance staff came up, but their attitude was shockingly unprofessional. The technician was rude, dismissive, and even laughed at me while saying “that’s normal.” It felt insulting and completely unacceptable. I went back to the front desk to explain what happened, and they told me they would contact me the next day and move me to a different room. They never followed up. We ended up sleeping with our child in hoodies, socks, and extra blankets for three nights. If you’re traveling with kids or don’t want to freeze at night, please stay somewhere else. We wish someone had warned us. For a hotel of this level, this kind of service is unacceptable. Poor room conditions, rude staff, and no follow-through from management. I definitely would not stay here again and cannot recommend this property at all.

A good luxury hotel with comfortable rooms, great view and abundance choice of eateries on ground. A bit away from the main central activities of the strip so a bit of walking or public transport needs to be included in the time management. A little more attention needs to be given to room amenities and housekeeping, consideringit's5 star status. Overall a pleasant stay at Las Vegas.

Personally would not trust this hotel. I booked my rooms directly with Marriott and received confirmation email of rate. Once I departed the hotel after my stay, my rate was significantly higher. I spoke to manager at hotel during checkout and showed him Marriott's email with rates and confirmation, to which he would not honor. I tried recourse with Marriott directly and their customer service is just as bad as the service at the hotel. Buyer beware, just because he book directly with hotel and receive confirmation, the hotel has leverage to change your rate, or at least in my case. Hotel also looks much better on their website then in person. Average hotel at best.

@thecalcasino Currently having the worst customer service experience I’ve ever had with a hotel in Las Vegas with your team. Booked a room for my dear friend and his family from your website, your front desk will not check them in, the service on YOUR website has no ability to change reservation name and has kept me on hold for 60 minutes and this family waiting in the lobby for over an hour so far.

Stayed here over Easter weekend. A little too cool yet to enjoy the outdoor pool, but, definitely will when we come back and its warmer. The hotel was off the strip, away from all of the party noise, and masses of people. Fast food was just across the street, as well as a convenience store for your snacks and drinks. Free breakfast in the mornings. Speaking of food and drinks; our room had a nice full sized fridge in the kitchen for storing all those drinks and food, and microwave to heat up those leftovers. Plenty of space in our one bedroom suite, with a balcony as well! One small issue during our stay; the balcony door wouldnt lock, but maintenance came up and put a temporary fix on it, which was fine with us, since we were on an upper floor. This hotel is directly under the flight path of planes leaving the airport, so there is airplane all day long til about 1am.. bring earplugs if you're a light sleeper. Otherwise, we loved this place.

Stayed in the Opal tower, room was large and spacious. Overall it's a great property but there are a few things that I wasn't happy with. One, the front desk clerk that checked me in was not friendly in any way. Two, I don't know if they're having issues with their cable or internet but the TV in our room kept losing connection so it kept going out and three, as you know hotels in Vegas offer no water stations so you have to buy your own water, which is not inexpensive, but upon entering the pool I was told I was not able to bring in my water bottle because water would be provided for me. I asked if I could just leave it with the towel desk, where we were, and she said my options were to take it back to my room or dump it. I wasn't going to walk back to my room so I dumped my water, which put me in a very crappy mood. Providing information in the room or beforehand regarding rules would have been most helpful. I travel often and stay at Hilton's regularly and that has never been a problem. You need to scan a QR code on the pool menu to order any food or drink which I ended up having to go to the bar to order. Also, they charge $3 for a cup of ice?! And bottled water is $9?!?! Will I stay at this property again? Questionable but not likely

Review rating: 3.0

Awful and disappointed. I wanted to treat my significant other to his first visit to Las Vegas. Being this was his first time I wanted him to be centrally located to everything so I code the Linq because of this. First of all, there Uber dropped us off at the designated drop off and pick up location which is in a dark alley. When we exited the vehicle we noticed a very strong unpleasant smell which we chalked up to being the alley smell. We got to the check in desk and was offered an upgrade to a better room for an additional $15 per night ( totaling $90 for 6 nights). We were also charged $53 per night resort fee. Which cost us almost an additional $500 in addition to the original fee we paid for our room. As we walked to our room the offensive smell got worse and worse. Speaking with another guest in the elevator, we were told the smell had been there all week. When we got to our room, we were shocked at that we were paying a$53 ‘resort fee ‘ for a basic hotel room. M although I initially was disappointed because of the lack of a microwave, I was even more shocked that there were no drawers in the room to put our clothing. I was told that none of the rooms had drawers. How do they expect 2 adults to stay there for 7 days with no where to put our clothing? I guess we are expected to live out of our suitcases! This is not the experience that I expect for the price point I paid for this resort!! I will never return again. Nor will I encourage anyone else to. Unless they want a budget hotel experience that they are paying premium resort fed for. Also, the staff was very rude and uncomplaining. When we asked about the smell we were told it was the grease trap and they were wining on it. I do not believe that to be the case because numerous people were commenting on it and the length of time they were smelling it. I am still here more and considering finding somewhere else to stay.

Review rating: 2.0

1. 60$ per night - shared bathrooms. (Not even that one bathroom is clean) 2. Remove one B in B&B, I've had better 'breakfast' at gas stations' vending machines. 3. My tent looks better on the inside than that room did

Signal: 0.1%

3 nights with a child in a freezing room – still not fixed, still no room change This is our 3rd and last night here. We checked in with our young child expecting a comfortable stay, but the heater has not been working properly the entire time. The room never gets warmer, no matter how high I set the thermostat. Weak warm air for 10 minutes, then it stops or blows cool air. The thermostat in my room showed a maximum setting of 81°F, but the room temperature never reached what I set. Instead, the system kept shutting off before it got anywhere close. When I reported this to the front desk, the maintenance staff came up, but their attitude was shockingly unprofessional. The technician was rude, dismissive, and even laughed at me while saying “that’s normal.” It felt insulting and completely unacceptable. I went back to the front desk to explain what happened, and they told me they would contact me the next day and move me to a different room. They never followed up. We ended up sleeping with our child in hoodies, socks, and extra blankets for three nights. If you’re traveling with kids or don’t want to freeze at night, please stay somewhere else. We wish someone had warned us. For a hotel of this level, this kind of service is unacceptable. Poor room conditions, rude staff, and no follow-through from management. I definitely would not stay here again and cannot recommend this property at all.

Signal: 0.1%

A good luxury hotel with comfortable rooms, great view and abundance choice of eateries on ground. A bit away from the main central activities of the strip so a bit of walking or public transport needs to be included in the time management. A little more attention needs to be given to room amenities and housekeeping, consideringit's5 star status. Overall a pleasant stay at Las Vegas.

Signal: 0.1%