Tripadvisor
Complaint signal is 52.5%.
Praise signal is 55.0%.
Baseline signal is 18.1%.
Delta vs baseline is 34.4 points.
Topic
What reviews say about room in New York State, United States
Room appears in 40.0% of analyzed complaint excerpts in this market.
Tripadvisor is above the baseline by 34.4 percentage points.
- Confidence
- 171
- Reviews analyzed
- Last update
- September 02, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +19.8pp
Complaint signal
27.5%
Praise signal
47.3%
Tripadvisor
Signal balance: +2.5pp
Complaint signal
52.5%
Praise signal
55.0%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Tripadvisor is above baseline by 34.4 points.
Google Maps
Global baseline
18.9%
Tripadvisor
Global baseline
18.1%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 27.5%.
Praise signal is 47.3%.
Baseline signal is 18.9%.
Delta vs baseline is 8.6 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
34.4pp aboveCurrent signal is above baseline by 34.4 points (current 52.5%, baseline 18.1%).
Google Maps
8.6pp aboveCurrent signal is above baseline by 8.6 points (current 27.5%, baseline 18.9%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
Additionally, the yogurts were only served at room temperature.
Google Maps
Top complaints
And besides that, the room was cold, the temperature couldn't be raised.
Google Maps
Top complaints
Bathroom decent...
Google Maps
Top praises
And from the window, a beautiful view of the Hudson River and New Jersey.
Google Maps
Top praises
And mind you, the view from the 48th floor is beautiful.
Google Maps
Top praises
Bathroom very clean, room clean too.
Tripadvisor
Top complaints
Alarm starts at around 11pm in my room, front desk and group of firefighters came to my room to inspect, i went to lobby and stayed in hallway for a while in pajamas, no results, no one knows whats going on.
Tripadvisor
Top complaints
At that time the hotel was full and no room would be available next three days.
Tripadvisor
Top complaints
But one day I accidentally booked a room and contacted them immediately to cancel.
Tripadvisor
Top praises
Arrived late and got a nice room, good value for money $100
Tripadvisor
Top praises
Aside from the smell of smoke in the bathroom (from the other rooms) and the vent leaking weird stuff onto the toilet, it was clean hotel.
Tripadvisor
Top praises
Beds comfortable.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
Bugs in the room .Very small room and bad.10 min walk to the Main street
Review rating: 1.0
Google Maps
Praise quote
The rooms are always clean.
Review rating: 5.0
Tripadvisor
Complaint quote
But one day I accidentally booked a room and contacted them immediately to cancel.
Review rating: 1.0
Tripadvisor
Praise quote
Arrived late and got a nice room, good value for money $100
Review rating: 4.0
What the signal means
Coverage
15 insight listings mention Room in this scope.
Signal strength
Complaint signal is 40.0% across available platforms.
Praise signal is 51.2% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Room signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Room groups review language such as room, bed, bathroom, shower, amenity, and view, so the signal stays tied to concrete guest wording rather than a generic score.
- New York State, United States uses 171 analyzed reviews across 2 platforms, 4 locality records, and 15 supporting insight listings for Room.
- Tripadvisor has the strongest complaint signal for Room at 52.5%, compared with a measured average of 40.0% across platforms.
- Tripadvisor has the strongest praise signal for Room at 55.0%, compared with a measured average of 51.2% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
171
Platforms covered
2
Last update
September 02, 2026
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Room changes across a more specific category or region.
Other themes in this market
Compare other themes in New York State, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.