New York hotels on Google Maps and TripAdvisor

New York Hotels snapshot: 239 analyzed locations, 471,112 published reviews, and a reported average rating of 4.02.

New York hotel coverage at a glance

The snapshot covers 239 analyzed hotel locations in New York, with 471,112 published reviews and a reported average rating of 4.02. These figures place the rating beside the review volume while keeping their meanings distinct. The geographic scope is limited to a single locality rather than the wider state or national hotel market.

Evidence:

• Snapshot: analyzed locations: 239; published reviews: 471,112; reported average rating: 4.02; localities count: 1

Room feedback can describe a highly specific condition

The illustrative room comment reports a large cockroach inside the guest’s room and says pests travelled upward from the basement. The reviewer connects that experience with a basement restaurant and an old, unmaintained building. This is the guest’s explanation of the incident, not independent confirmation of its cause or an indication of how often similar conditions occurred.

Evidence:

• Room: percentage: 21.67%; reported praise percentage (denominator not supplied): 55.56%; sample reviews analyzed: 17,321
• Illustrative room comment: As the hotel has a restaurant in the basement and is old and unmaintained, the pests come up to the rooms and there was a quite large cockroach in my room.

Service language reflects the handling of a maintenance concern

The service comment focuses on how staff and management responded when maintenance was unavailable. The reviewer describes their manner as arrogant and recalls being told that the maintenance person was out of town throughout the day and evening. The comment also mentions possible unavailability the following day, illustrating dissatisfaction with both the response and the uncertainty conveyed.

Evidence:

• Service: percentage: 13.93%; reported praise percentage (denominator not supplied): 54.93%; sample reviews analyzed: 17,321
• Illustrative service comment: The hotel staff and management were quite arrogant about it, just said the maintenance person was “out of town” all day and evening - and maybe the next day too.

Nearby practical services shape the location experience

The location comment frames convenience around access to laundry during an extended stay. The reviewer notes that the building had no laundry room and that the nearest laundromat was on Canal Street. They describe the distance as problematic for long-term accommodation, making this an illustrative account of a particular guest’s needs and surroundings.

Evidence:

• Location: percentage: 7.08%; reported praise percentage (denominator not supplied): 48.0%; sample reviews analyzed: 17,321
• Illustrative location comment: Annoying that there was no laundry room in the building, and the nearest laundromat is all the way in canal street, which is an issue if you are staying long term.