Market review analysis

Restaurant review snapshot in Pennsylvania, United States

Service is the most common complaint theme, with a 10.8% average share of analyzed reviews across sources with a positive complaint share.

See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.

Published reviews
107,010
Listing records
151
Platforms
2
Updated
Oct 08

Platform comparison

How the review sources compare

Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.

Google Maps

Average rating

4.44/ 5

Listing records

38

Published reviews

53,007

Tripadvisor

Average rating

4.32/ 5

Listing records

113

Published reviews

54,003

Total

All sources

Average rating

4.35/ 5

Listing records

151

Published reviews

107,010

Recurring themes

What guests mention when something goes wrong

These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.

Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.

  1. 01 Service Analysis of service mentions. Complaint signal 10.8% 10.8%
    Service source counts
    Google Maps

    270 complaint reviews out of 2,638 analyzed reviews · 10.24%

    Review period July 15, 2022 to July 27, 2026

    Data updated October 03, 2026

    Tripadvisor

    267 complaint reviews out of 2,358 analyzed reviews · 11.32%

    Review period June 25, 2022 to July 24, 2026

    Data updated October 04, 2026

  2. 02 Wait Time Analysis of wait time and delays. Complaint signal 8.3% 8.3%
    Wait Time source counts
    Google Maps

    191 complaint reviews out of 2,638 analyzed reviews · 7.24%

    Review period July 15, 2022 to July 27, 2026

    Data updated October 03, 2026

    Tripadvisor

    218 complaint reviews out of 2,358 analyzed reviews · 9.25%

    Review period June 25, 2022 to July 24, 2026

    Data updated October 04, 2026

  3. 03 Value Analysis of value mentions. Complaint signal 6.8% 6.8%
    Value source counts
    Google Maps

    125 complaint reviews out of 2,638 analyzed reviews · 4.74%

    Review period July 01, 2023 to July 27, 2026

    Data updated October 03, 2026

    Tripadvisor

    208 complaint reviews out of 2,358 analyzed reviews · 8.82%

    Review period June 25, 2022 to July 24, 2026

    Data updated October 04, 2026

  4. 04 Noise Analysis of noise and volume mentions. Complaint signal 3.6% 3.6%
    Noise source counts
    Google Maps

    48 complaint reviews out of 2,638 analyzed reviews · 1.82%

    Review period July 15, 2022 to July 24, 2026

    Data updated October 03, 2026

    Tripadvisor

    128 complaint reviews out of 2,358 analyzed reviews · 5.43%

    Review period June 25, 2022 to July 17, 2026

    Data updated October 04, 2026

  5. 05 Location Analysis of location mentions. Complaint signal 2.3% 2.3%
    Location source counts
    Google Maps

    54 complaint reviews out of 2,638 analyzed reviews · 2.05%

    Review period August 26, 2022 to July 25, 2026

    Data updated October 03, 2026

    Tripadvisor

    58 complaint reviews out of 2,358 analyzed reviews · 2.46%

    Review period June 25, 2022 to July 24, 2026

    Data updated October 04, 2026

  6. 06 Atmosphere Analysis of ambiance and setting mentions. Complaint signal 1.6% 1.6%
    Atmosphere source counts
    Google Maps

    37 complaint reviews out of 2,638 analyzed reviews · 1.40%

    Review period July 15, 2022 to July 27, 2026

    Data updated October 03, 2026

    Tripadvisor

    44 complaint reviews out of 2,358 analyzed reviews · 1.87%

    Review period June 25, 2022 to July 28, 2026

    Data updated October 04, 2026

Geographic coverage

What this market includes

The current Pennsylvania, United States analysis covers one locality. City and regional views are combined here because they would otherwise repeat the same evidence.

  • Philadelphia

    3 review sources

Source reports

Read the platform reports to see the source metrics and narrative behind this market summary.

How to read this analysis

Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.

Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.

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