1 review source
Hotel review snapshot in Texas, United States
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
Service is the most common complaint theme, with a 7.9% average share of analyzed reviews across sources with a positive complaint share.
- Published reviews
- 489,197
- Listing records
- 427
- Platforms
- 2
- Updated
- October 29, 2026
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Scroll to see more columns.
| Source | Average rating | Listing records | Published reviews |
|---|---|---|---|
| Google Maps | 4.03 / 5 | 190 | 247,871 |
| Tripadvisor | 4.18 / 5 | 237 | 241,326 |
| Total | 4.11 / 5 | 427 | 489,197 |
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
7.9%
Service source counts
- Google Maps
-
1,127 complaint reviews out of 13,464 analyzed reviews · 8.37%
Review period April 18, 2017 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
1,749 complaint reviews out of 23,290 analyzed reviews · 7.51%
Review period July 16, 2014 to July 31, 2026
Data updated October 24, 2026
-
02
Noise
Analysis of noise and volume mentions.
Complaint signal
4.9%
Noise source counts
- Google Maps
-
571 complaint reviews out of 13,464 analyzed reviews · 4.24%
Review period February 10, 2017 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
1,304 complaint reviews out of 23,290 analyzed reviews · 5.60%
Review period July 20, 2014 to July 31, 2026
Data updated October 24, 2026
-
03
Wait Time
Analysis of wait time and delays.
Complaint signal
3.6%
Wait Time source counts
- Google Maps
-
433 complaint reviews out of 13,464 analyzed reviews · 3.22%
Review period January 20, 2021 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
928 complaint reviews out of 23,290 analyzed reviews · 3.98%
Review period September 24, 2014 to July 31, 2026
Data updated October 24, 2026
-
04
Value
Analysis of value mentions.
Complaint signal
3.2%
Value source counts
- Google Maps
-
445 complaint reviews out of 13,464 analyzed reviews · 3.31%
Review period April 18, 2017 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
695 complaint reviews out of 23,290 analyzed reviews · 2.98%
Review period July 20, 2014 to July 31, 2026
Data updated October 24, 2026
-
05
Location
Analysis of location mentions.
Complaint signal
2.8%
Location source counts
- Google Maps
-
335 complaint reviews out of 13,464 analyzed reviews · 2.49%
Review period November 12, 2017 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
718 complaint reviews out of 23,290 analyzed reviews · 3.08%
Review period July 21, 2014 to July 31, 2026
Data updated October 24, 2026
-
06
Amenities
Analysis of facilities and amenity mentions.
Complaint signal
2.4%
Amenities source counts
- Google Maps
-
256 complaint reviews out of 13,464 analyzed reviews · 1.90%
Review period November 05, 2018 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
676 complaint reviews out of 23,290 analyzed reviews · 2.90%
Review period August 28, 2014 to July 31, 2026
Data updated October 24, 2026
-
07
Breakfast
Analysis of breakfast and morning meal mentions.
Complaint signal
1.4%
Breakfast source counts
- Google Maps
-
137 complaint reviews out of 13,464 analyzed reviews · 1.02%
Review period November 12, 2017 to July 30, 2026
Data updated October 24, 2026
- Tripadvisor
-
394 complaint reviews out of 23,290 analyzed reviews · 1.69%
Review period July 21, 2014 to July 31, 2026
Data updated October 24, 2026
-
08
Wi-Fi
Analysis of internet and Wi-Fi mentions.
Complaint signal
0.3%
Wi-Fi source counts
- Google Maps
-
31 complaint reviews out of 13,464 analyzed reviews · 0.23%
Review period November 26, 2017 to July 29, 2026
Data updated October 24, 2026
- Tripadvisor
-
97 complaint reviews out of 23,290 analyzed reviews · 0.42%
Review period July 20, 2014 to July 31, 2026
Data updated October 24, 2026
What this market includes
The current Texas, United States analysis covers 2 localities. Open a city only when you need its local source reports.
1 review source
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Room is the top complaint in 18,909 Houston hotel reviews (8%), ahead of service and cleanliness. Reviews span 2014–2026.
Houston ·
Room is the top complaint in 18,109 Dallas hotel reviews (10%), ahead of service and cleanliness. Reviews span 2003–2026.
Dallas ·
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
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