Collect
See it in the product
Give clinic teams a private post-visit channel, a recovery path for low ratings, and a read on the Google reviews that shape the next appointment.
Hear from the visit before patients tell Google
Collect private post-visit feedback, follow up when a patient consents, and read the Google reviews that shape the next appointment.
From feedback to follow-up
See the product views that connect guest feedback to the next team action.
What clinic teams use Reviato for
Clinic teams often see the Google review first and the visit details later, if at all. Reviato collects private post-visit feedback first, then reads the public reviews, so managers can see who needs follow-up and which issue belongs in the next team meeting. It is not a medical records system.
What clinic teams can act on
A visit that left someone unhappy
Route the rating, comment, and consented contact details to the person who can still follow up.
A visit that went well
Customers can choose to write a public Google review when sharing is configured. Reviato does not post for them.
A complaint that keeps repeating
Track wait time, communication, billing, and care themes across private feedback and public reviews.
Frequently asked questions
Hear from the visit before patients tell Google
Give clinic teams a private post-visit channel, a recovery path for low ratings, and a read on the Google reviews that shape the next appointment.