City Hub

Hotels Hub in Las Vegas, US

Central intelligence hub for Hotels in Las Vegas, US.

This page brings your city-level insights into one place so you can move from signal to action quickly.

Check benchmark and topics together to separate one-off noise from recurring operational issues.

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Hub snapshot

This snapshot helps you evaluate platform coverage and freshness before acting.

Insights

2

Platforms

2

Last update

December 28, 2025

Tripadvisor

4.0★

Avg reviews per location: 2,313

Google Maps

4.2★

Avg reviews per location: 20,832

Platform signal summary

These platform highlights come from the current city analysis files and show where guest friction or strength appears most often.

Google Maps

Top complaints

  • Dirty rooms and odors (stained linens, mold, pests) (28.0%)
  • Surprise fees and parking/deposit charges (resort fees, incidentals holds) (20.0%)

Top praises

  • Friendly, helpful staff and standout service (32.0%)
  • Clean rooms and well-kept property (26.0%)

Tripadvisor

Top complaints

  • Dirty rooms and maintenance problems (stained carpets, bad odors, pests, broken AC/plumbing) (30.0%)
  • Sleep disruption from noise (Fremont Street music, thin walls, loud AC units) (20.0%)

Top praises

  • Friendly, attentive staff (helpful front desk and service recovery) (34.0%)
  • Clean, comfortable rooms with good beds and modern touches (26.0%)

Representative quotes

Representative excerpts help validate whether the quantified signals reflect recurring frontline experiences.

Google Maps · Complaint quote

"They stole $557 from me, in addition to charging me for one night's stay. It's the worst hotel ever. The rooms were dirty, the sheets, towels, and bathrooms were filthy, and the carpet was disgusting."

Review rating: 1

Google Maps · Praise quote

"Clean facility, off the beaten path. Breakfast was good. Scrambled eggs, Canadian bacon, hash browns. Breads, muffins and waffle maker. Coffee and juice. I really appreciate that the food was hot."

Review rating: 4

Tripadvisor · Complaint quote

"Nasty place and smells terrible. The bathroom is terrible, the toilet was unstable and disgusting, the hallways smelled terrible, lack of management in every way."

Review rating: 2

Tripadvisor · Praise quote

"The room is very spacious, neat/clean, and everything you need for a comfortable stay provided. The breakfast was amazing with variety of healthy foods. I will consider this hotel during my next trip to Las Vegas"

Review rating: 5

How to use this hub

Use this page to move from platform-level signal to a concrete city action plan.

Spot the signal

Start with platform patterns to see where guest signals are strongest, weakest, or drifting.

Validate with evidence

Use linked analyses to confirm whether differences are recurring patterns or isolated noise.

Execute in sequence

Convert one validated pattern into a single operational action with a clear owner and checkpoint.

Related insights

Review linked city analyses by platform to validate patterns before execution.