Hotels Hub in Las Vegas, United States

Market scope

Las Vegas, Nevada, United States

Category focus

Hotels

Platform coverage

2 platforms in current coverage

Google Maps

Top complaints

• "You're a hazard for being in the way" as I was Charging my device. Some janitor looking guy telling me to move out the way like he has some sort of authority. Older dude, white long hair thats slicked back. But he was being aggressive. Fire him. There's no need for that type of energy in Las Vegas. (0.1%)
• $$$ (0.1%)

Top praises

• Highly satisfied. (0.3%)
• Will return soon. (0.3%)

Tripadvisor

Top complaints

• "If you lose something at this hotel, it’s basically gone for good!" I go to Las Vegas almost every year for work, and this was my first time staying at the Trump International Hotel. The rooms themselves were actually quite nice—but the location is pretty inconvenient. It’s far from most event venues (like the Venetian Expo), and there aren’t any convenient stores nearby. The whole area feels kind of deserted and not very practical. But the real kicker? During my trip, I switched rooms, and I accidentally left my glasses behind in the old one. I was still staying at the hotel at the time, so I immediately called Lost and Found. Their response? They made me fill out an email form first. After I submitted it, they just told me to wait. Seriously? Whether you’re traveling for business or pleasure, who has time to hang around forever waiting for them to find your stuff? I even went to the front desk in person—still, they said they didn’t have it. But here’s the pattern: sure enough, as soon as I got back home to my country, I received an email saying, “We found your item!” So yeah… if you lose something at this hotel, consider it lost for good. And honestly—this is 2025! Can they please stop using such outdated methods to handle something so simple? Seriously, even a robot would handle this faster than their staff! (0.0%)
• $100 per night placed on your card. Only two pillows allotted per guest, non-negotiable. That is all I am going to say here. (0.0%)

Top praises

• This place was unexpectedly great. We swapped out our time share for the Jockey Club. Great location, clean, nice staff and connected to the Cosmopolitan casino. We had a beautiful view from our room. So many places were in walking distance. Great time. (0.0%)
• "All staff are excellent, Alex, Mgr, Luz, Asst. Mgr, Rosa, asst. Mgr, Michael asst. Mgr, Rashad, and Maggie are all that you could ask for on a vacation, and the accommodations were wonderful as well, and the breakfast was superb!" (0.0%)

Google Maps · Complaint quote

"emergency！blocked！"

Review rating: 1.0

Google Maps · Praise quote

"I had a fantastic stay at the Conrad Las Vegas! From the moment I arrived, the experience was seamless and truly pleasant. The hotel strikes the perfect balance between modern luxury and a relaxed, welcoming atmosphere. The rooms are spacious, featuring sleek decor and floor-to-ceiling windows that offer stunning views of the city/mountains. I was particularly impressed by how clean and well-maintained every corner of the property was. The service was a highlight—the staff was attentive and made me feel right at home throughout my visit. The receptionist clearly explained on how can I use my Amex $100 credit + $50/per day credit for Hilton Gold. Being part of the Resorts World complex is a huge plus, as it provides easy access to an amazing variety of world-class dining, high-end shopping, and the beautiful pool deck. Whether you are here for a quick getaway or a longer vacation, the Conrad offers a quiet, upscale retreat while still being right in the heart of the action. I highly recommend it to anyone looking for a top-tier experience in Vegas. I can't wait to come back!"

Review rating: 5.0

Tripadvisor · Complaint quote

"Awful and disappointed. I wanted to treat my significant other to his first visit to Las Vegas. Being this was his first time I wanted him to be centrally located to everything so I code the Linq because of this. First of all, there Uber dropped us off at the designated drop off and pick up location which is in a dark alley. When we exited the vehicle we noticed a very strong unpleasant smell which we chalked up to being the alley smell. We got to the check in desk and was offered an upgrade to a better room for an additional $15 per night ( totaling $90 for 6 nights). We were also charged $53 per night resort fee. Which cost us almost an additional $500 in addition to the original fee we paid for our room. As we walked to our room the offensive smell got worse and worse. Speaking with another guest in the elevator, we were told the smell had been there all week. When we got to our room, we were shocked at that we were paying a$53 ‘resort fee ‘ for a basic hotel room. M although I initially was disappointed because of the lack of a microwave, I was even more shocked that there were no drawers in the room to put our clothing. I was told that none of the rooms had drawers. How do they expect 2 adults to stay there for 7 days with no where to put our clothing? I guess we are expected to live out of our suitcases! This is not the experience that I expect for the price point I paid for this resort!! I will never return again. Nor will I encourage anyone else to. Unless they want a budget hotel experience that they are paying premium resort fed for. Also, the staff was very rude and uncomplaining. When we asked about the smell we were told it was the grease trap and they were wining on it. I do not believe that to be the case because numerous people were commenting on it and the length of time they were smelling it. I am still here more and considering finding somewhere else to stay."

Review rating: 2.0

Tripadvisor · Praise quote

"Lan was incredible! I hope you’re fortunate to meet her during your stay. She took great care of me, and made my experience all the better. Horseshoe is great proximity, connected to Paris, and their customer service is top notch. Thanks Lan!!!! 🌟"

Review rating: 5.0