Tripadvisor
Complaint signal is 50.0%.
Praise signal is 39.3%.
Baseline signal is 8.4%.
Delta vs baseline is 41.6 points.
Topic
What hotel reviews say about cleanliness in New Jersey, United States
Cleanliness appears in 33.1% of analyzed complaint excerpts in this market.
TripAdvisor is above the baseline by 41.6 percentage points.
- Confidence
- 443
- Reviews analyzed
- Last update
- July 26, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +12.8pp
Complaint signal
16.1%
Praise signal
28.9%
Tripadvisor
Signal balance: -10.7pp
Complaint signal
50.0%
Praise signal
39.3%
How this market compares
Compare this subdivision with country-level Hotels patterns.
Largest gap:
Tripadvisor is above baseline by 41.6 points.
Google Maps
Country baseline
7.9%
Tripadvisor
Country baseline
8.4%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 16.1%.
Praise signal is 28.9%.
Baseline signal is 7.9%.
Delta vs baseline is 8.3 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
41.6pp aboveCurrent signal is above baseline by 41.6 points (current 50.0%, baseline 8.4%).
Google Maps
8.3pp aboveCurrent signal is above baseline by 8.3 points (current 16.1%, baseline 7.9%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
Absolute worst place I’ve ever stayed and would never recommend - terrible staff, dirty and smelly.
Google Maps
Top complaints
Awful room conditions the hallways were littered with trash and hair we were given 2 rooms to look at before deciding to go to another hotel because of how dirty the rooms were the white sheets were stained with blue pink and red stains as well as black spotted stains there was holes in the floors and there was also clothing and personal items from previous tenants left in the room that was “just cleaned” i would also like to add that there was urine and public hair cakes onto the toilet seat that had obviously never been cleaned I would avoid this hotel if you can afford to do better
Google Maps
Top praises
Clean
Google Maps
Top praises
A pretty cool hotel with a good breakfast and clean rooms.
Google Maps
Top praises
Absolutely clean and near to downtown NYC.
Tripadvisor
Top complaints
Between the dirty carpet, cigarette burns in the bedspread, crud around switches, nasty brown drips on the wall, this place was so filthy that the thought of taking a shower was more disgusting than NOT taking one.
Tripadvisor
Top complaints
DIRTY PLACE
Tripadvisor
Top praises
Although most motels are filthy and stinky, this one appeared to be clean.
Tripadvisor
Top praises
CLEAN, affordable, quiet and good location before enter to NY.
Tripadvisor
Top praises
Comfortable beds and clean space.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
It’s past midnight and for over three hours there’s constant noise coming from the restaurant directly above our room, guests making loud noise, doors opening and closing nonstop, and what sounded like cleaning or vacuuming late into the night.
Review rating: 1.0
Google Maps
Praise quote
Wonderful location next to Metro / Path stop (5 minutes to Manhattan), amazing views, spacious, clean and newly renovated rooms, with all amenities, and windows can be opened!
Review rating: 5.0
Tripadvisor
Complaint quote
The towels and sheets were dirty and it seems that they were not changed.
Review rating: 1.0
Tripadvisor
Praise quote
Although most motels are filthy and stinky, this one appeared to be clean.
Review rating: 5.0
What the signal means
Coverage
7 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 33.1% across available platforms.
Praise signal is 34.1% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare New Jersey, United States with the national Hotels pattern to see what stands out locally.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- New Jersey, United States, Hotels uses 443 analyzed reviews across 2 platforms, 6 locality records, and 7 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 50.0%, compared with a measured average of 33.1% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 39.3%, compared with a measured average of 34.1% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
443
Collected reviews: 24,262 · Analysis coverage: 1.8%
Platforms covered
2
Last update
July 26, 2026
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Hotels in New Jersey, United States. Compare it with the country view to see whether the difference is regional.
Other themes in this market
Compare other themes in New Jersey, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.