Tripadvisor
Complaint signal is 3.9%.
Praise signal is 16.3%.
Baseline signal is 3.3%.
Delta vs baseline is 0.6 points.
Topic
What reviews say about cleanliness in United States
Cleanliness appears in 3.7% of analyzed complaint excerpts in this market.
Google Maps is above the baseline by 0.8 percentage points.
- Confidence
- 503,694
- Reviews analyzed
- Last update
- August 24, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +12.4pp
Complaint signal
3.9%
Praise signal
16.3%
Google Maps
Signal balance: +7.9pp
Complaint signal
3.5%
Praise signal
11.4%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is above baseline by 0.8 points.
Tripadvisor
Global baseline
3.3%
Google Maps
Global baseline
2.8%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 3.5%.
Praise signal is 11.4%.
Baseline signal is 2.8%.
Delta vs baseline is 0.8 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.8pp aboveCurrent signal is above baseline by 0.8 points (current 3.5%, baseline 2.8%).
Tripadvisor
0.6pp aboveCurrent signal is above baseline by 0.6 points (current 3.9%, baseline 3.3%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
Dirty
Tripadvisor
Top complaints
Dirty.
Tripadvisor
Top complaints
$12.95 for dirty bagel and lox.
Tripadvisor
Top praises
Clean.
Tripadvisor
Top praises
Very clean.
Tripadvisor
Top praises
The room was clean.
Google Maps
Top complaints
Dirty.
Google Maps
Top complaints
$15 for a glass of wine, and it was dirty, there was something in it.
Google Maps
Top complaints
$9 for a iced dirty chai with oat milk that tasted sooo awful.
Google Maps
Top praises
Clean.
Google Maps
Top praises
Very clean.
Google Maps
Top praises
Clean rooms.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Complaint quote
The bathrooms dirty and smelled and toilet clogged.
Review rating: 1.0
Tripadvisor
Praise quote
Unbelievably Beautiful Art inside Very Neat!
Review rating: 5.0
Google Maps
Complaint quote
It was very dirty on the inside of the restaurant and our booth was sticky.
Review rating: 1.0
Google Maps
Praise quote
The food was delicious, the restaurant clean, but the best part was the service.
Review rating: 5.0
What the signal means
Coverage
5208 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 3.7% across available platforms.
Praise signal is 13.8% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- United States uses 503694 analyzed reviews across 2 platforms, 64 locality records, and 5208 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 3.9%, compared with a measured average of 3.7% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 16.3%, compared with a measured average of 13.8% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
503,694
Platforms covered
2
Last update
August 24, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
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Breakfast appears in the TripAdvisor review sample for Kansas City hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
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Keep exploring
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Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
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