Google Maps
Complaint signal is 9.0%.
Praise signal is 39.9%.
Baseline signal is 8.4%.
Delta vs baseline is 0.6 points.
Product
Appearance
System
Topic
Location appears in 7.9% of analyzed complaint excerpts in this market.
TripAdvisor is below the baseline by 1.9 percentage points.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
9.0%
Praise signal
39.9%
Complaint signal
6.7%
Praise signal
49.4%
Compare this subdivision with country-level Hotels patterns.
Google Maps
Country baseline
8.4%
Tripadvisor
Country baseline
8.7%
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 9.0%.
Praise signal is 39.9%.
Baseline signal is 8.4%.
Delta vs baseline is 0.6 points.
Tripadvisor
Complaint signal is 6.7%.
Praise signal is 49.4%.
Baseline signal is 8.7%.
Delta vs baseline is -1.9 points.
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
1.9pp belowCurrent signal is below baseline by 1.9 points (current 6.7%, baseline 8.7%).
Google Maps
0.6pp aboveCurrent signal is above baseline by 0.6 points (current 9.0%, baseline 8.4%).
These themes appear most often in the analyzed excerpts for this market.
Only thing going for it is the location.
$45 parking fee
1-star review and $37 for parking?
Great location.
Location is great.
Good location.
$230/night for a basic 2 queen room (filled with mold), $25/day for parking (not included w/ stay, littered with trash), $30/person for the waterpark (more like a zoo - ape exhibit extends into the hotel lobby).
$25 dollars to park.
$50 for overnight "Self Parking".
Great location.
Great location
Great location!
These excerpts show the review language behind the measured signal.
The furniture in the dining area for breakfast is also stained and old.
Review rating: 2.0
The hotel is very conveniently located, and you can visit most tourist attractions within walking distance.
Review rating: 1.0
A super 1960’s themed hotel located in the Terminal 5 JFK airport, lots of restaurants/cafe choices within hotel but a pity all close at 10pm, Harris cafe on 1st chefs menu & service excellent.
Review rating: 5.0
Coverage
203 insight listings mention Location in this scope.
Signal strength
Complaint signal is 7.9% across available platforms.
Praise signal is 44.7% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Pennsylvania, United States with the national Hotels pattern to see what stands out locally.
Use the Location signal to decide where to look, then check it against recent feedback from your own Hotels.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
20,560
Collected reviews: 1,136,284 · Analysis coverage: 1.8%
Platforms covered
2
Last update
June 27, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsPhiladelphia Hotels snapshot: 87 analyzed locations, 120,157 published reviews, and a reported average rating of 4.22.
TripAdvisor
HotelsPhiladelphia Hotels snapshot: 117 analyzed locations, 447,985 published reviews, and a reported average rating of 4.24.
Compare this finding with another topic or a broader market.
This page covers Hotels in Pennsylvania, United States. Compare it with the country view to see whether the difference is regional.
Compare other themes in Pennsylvania, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.