Tripadvisor
Complaint signal is 12.9%.
Praise signal is 26.9%.
Product
Appearance
System
Topic
Wait Time appears in 11.4% of analyzed complaint excerpts in this market.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
9.9%
Praise signal
9.5%
Complaint signal
12.9%
Praise signal
26.9%
Compare this country-level view with global cross-category patterns.
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 12.9%.
Praise signal is 26.9%.
Google Maps
Complaint signal is 9.9%.
Praise signal is 9.5%.
This is the largest measured difference between the current market and its available baseline.
Not enough comparison data is available for interpretation in this scope.
These themes appear most often in the analyzed excerpts for this market.
18% Surcharge if your Bill is over $50 Robbery Prices are High Enough O Wait Cash Only !!
20 minute wait, that’s ok, it was extremely busy
4:24pm rolls around and I am still waiting.
15 minute wait not bad at all.
Can't wait to go back!
Can't wait to come back.
Can't wait to go back.
Reservations are a must.
Make reservations.
Reservations a must.
These excerpts show the review language behind the measured signal.
I threw a birthday party here and they were accommodating to my group of friends on what we needed and kindly guided us the policies and how to book a reservation for a table.
Review rating: 5.0
After five more minutes, he tells us that the guests are still using the table and are enjoying their meal- it will be a long wait.
Review rating: 1.0
The waiting staff were wonderful and so were the cocktails!
Review rating: 5.0
Coverage
147 insight listings mention Wait Time in this scope.
Signal strength
Complaint signal is 11.4% across available platforms.
Praise signal is 18.2% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Wait Time signal to decide where to look, then check it against recent feedback from your own local businesses.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
13,086
Platforms covered
2
Last update
June 27, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
RestaurantsPhiladelphia Restaurants snapshot: 35 analyzed locations, 49,488 published reviews, and a reported average rating of 4.43.
TripAdvisor
RestaurantsPhiladelphia Restaurants snapshot: 112 analyzed locations, 53,771 published reviews, and a reported average rating of 4.31.
Compare this finding with another topic or a broader market.
This page combines several categories in United States. Choose a category for a more precise comparison.
Compare other themes in Pennsylvania, United States to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.