Topic

What hotel reviews say about cleanliness in Washington, United States

Cleanliness appears in 4.8% of analyzed complaint excerpts in this market.

Google Maps is below the baseline by 2.7 percentage points.

Confidence
17,678
Reviews analyzed
Last update
August 09, 2026
2 platforms in the sample

At a glance

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps
Signal balance: +17.9pp

Complaint signal

3.7%

Praise signal

21.5%

Tripadvisor
Signal balance: +27.6pp

Complaint signal

6.0%

Praise signal

33.6%

How this market compares

Compare this subdivision with country-level Hotels patterns.

Largest gap: Google Maps is below baseline by 2.7 points.

Google Maps

Country baseline

6.3%

Tripadvisor

Country baseline

6.7%

Platform-by-platform signal

Compare complaint and praise mentions by source, including the available baseline.

Tripadvisor

Complaint signal is 6.0%.

Praise signal is 33.6%.

Baseline signal is 6.7%.

Delta vs baseline is -0.8 points.

Google Maps

Complaint signal is 3.7%.

Praise signal is 21.5%.

Baseline signal is 6.3%.

Delta vs baseline is -2.7 points.

Largest difference from baseline

This is the largest measured difference between the current market and its available baseline.

Google Maps

2.7pp below

Current signal is below baseline by 2.7 points (current 3.7%, baseline 6.3%).

Tripadvisor

0.8pp below

Current signal is below baseline by 0.8 points (current 6.0%, baseline 6.7%).

What reviewers keep mentioning

These themes appear most often in the analyzed excerpts for this market.

Google Maps Top complaints
3 days in we asked for our room to be cleaned - new towel - garbage taken out- 4 days in we have asked 3 xs
Google Maps Top praises
Very clean.
Google Maps Top praises
Clean rooms.
Google Maps Top praises
Clean.
Tripadvisor Top complaints
Dirty bathroom.
Tripadvisor Top complaints
The only issue is housekeeping did not clean our room during the four day stay.
Tripadvisor Top praises
Very clean.
Tripadvisor Top praises
Clean.
Tripadvisor Top praises
The room was clean.

Representative review quotes

These excerpts show the review language behind the measured signal.

Google Maps Complaint quote
The rooms were not cleaned daily, and some of the towels we received were dirty, which is completely unacceptable for a hotel at this price.

Review rating: 1.0

Google Maps Praise quote
The room was also a perfect size, very roomy and clean.

Review rating: 4.0

Tripadvisor Complaint quote
The bathrooms still had soap scum around the the handles of the shower and counter, their were stains all over the rugs that were also so worn down and dirty.

Review rating: 1.0

Tripadvisor Praise quote
The room was clean and very nice.

Review rating: 5.0

What the signal means

Coverage

193 insight listings mention Cleanliness in this scope.

Signal strength

Complaint signal is 4.8% across available platforms.

Praise signal is 27.6% across available platforms.

Next step

Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.

Compare Washington, United States with the national Hotels pattern to see what stands out locally.

Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.

Evidence behind this topic

  • Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
  • Washington, United States, Hotels uses 17678 analyzed reviews across 2 platforms, 1 locality records, and 193 supporting insight listings for Cleanliness.
  • Tripadvisor has the strongest complaint signal for Cleanliness at 6.0%, compared with a measured average of 4.8% across platforms.
  • Tripadvisor has the strongest praise signal for Cleanliness at 33.6%, compared with a measured average of 27.6% across platforms.

How reliable is this signal?

Check how much evidence is available and when it was last updated before relying on the finding.

Reviews analyzed

17,678

Collected reviews: 613,348 · Analysis coverage: 2.9%

Platforms covered

2

Last update

August 09, 2026

Reports behind this finding

Open the source reports behind this topic to check the platform metrics and surrounding analysis.

Google Maps

Hotels

What Google Maps reviews show about wifi at Seattle hotels

Wifi appears in the Google Maps review sample for Seattle hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.

Seattle · July 31, 2026 Read Full Insight

TripAdvisor

Hotels

What TripAdvisor reviews show about breakfast at Seattle hotels

Breakfast appears in the TripAdvisor review sample for Seattle hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.

Seattle · July 31, 2026 Read Full Insight

Keep exploring

Compare this finding with another topic or a broader market.

Compare another market

This page covers Hotels in Washington, United States. Compare it with the country view to see whether the difference is regional.

United States topics Hotels topics in United States Washington, United States topics Market overview

Other themes in this market

Compare other themes in Washington, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.

Room Service Value Location Wait Time

Where to go next

Compare the broader market or return to the topic library.

Back to topic library Open market overview United States topics Cleanliness across United States Global Cleanliness topic

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