Public reviews / Named mentions

Named mentions

Keep a useful clue in context.

Inspect named mentions inside the review text. A mention alone is not proof of a cause or performance.

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Public review analysis

Many voices.
A clearer picture.

Look beyond the average. Open a topic and read what individual guests actually described, with the review source and date in view.

Synthetic review sentence

Interactive demo
5/5
Google Maps
Sam helped us find a quiet table at the Garden Café. The breakfast was good.

Demo neighborhood restaurant

When:

Sam Person

Sam helped us find a quiet table at the Garden Café. The breakfast was good.

Garden Café Place

Sam helped us find a quiet table at the Garden Café. The breakfast was good.

breakfast Experience detail

Sam helped us find a quiet table at the Garden Café. The breakfast was good.

Select a mention to inspect it in the full review. A mention does not identify a cause or measure staff performance.

Common questions

Frequently asked questions

What details can be extracted?

Useful names, places, items, teams, and other clues customers mention.

Does it work on private feedback?

Yes. Private feedback can contain the most actionable details.

Why does this matter?

Specific clues help managers investigate instead of guessing.

Does extraction invent details?

Extraction is intended to use details in the source text, but it can make mistakes. Check each name or item against the original comment before acting.

Your next step

Know how Reviato fits your business.

Inspect named mentions inside the review text. A mention alone is not proof of a cause or performance.

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