Capture
See the workflow in the product
Help hotel teams connect public review patterns with private stay feedback, room issues, and consented guest recovery.
Solutions
Connect stay feedback to guest recovery and reputation
Compare Booking, Tripadvisor, Google, Airbnb, and private stay feedback so hotel teams can catch room, cleanliness, service, and value issues.
Built for hotel teams that need to connect stay feedback, public review themes, and recovery ownership across departments.
Workflow preview
Connect stay feedback to guest recovery and reputation in Reviato
See the product views that connect guest feedback to the next team action.
What hotel teams use Reviato for
Hotels need to understand both what future guests read publicly and what current guests report privately. Reviato gives teams one place to compare OTA review themes, room and cleanliness signals, service complaints, and consented recovery details.
What hotel teams can act on
Room or cleanliness issue
Route the feedback to the right owner before the same issue appears in more stay reviews.
Post-stay follow-up
Use contact details and consent for guest recovery when the guest has allowed direct follow-up.
OTA reputation pattern
Compare Booking, Tripadvisor, Google, Airbnb, and private feedback themes before deciding what to fix.
Frequently asked questions
Connect stay feedback to guest recovery and reputation
Help hotel teams connect public review patterns with private stay feedback, room issues, and consented guest recovery.
- Post-stay private feedback
- Guest recovery
- Public review analysis