Service review insights for Ontario, Canada, Restaurants

071125 Summerlicious dinner: upon entering on a hot day, no AC simply a small ceiling fan for the entire place in very slow run hardly feel the coolness at all... greeted by a white Caucasian wait staff who seemed a tad tactless. For the meals, opted for: APP ~ PEI mussels the mussels were pretty small; sauce was mediocre and an absolute skimping bread which I find stale my opinion... MAIN ~ lamb shank flavourful yet not the best- meat still a tad tough... DESSERT ~ lava cake just scooped a spoonful more so the ice cream... I have had better ones. DRINKS ~ Black Orchid at $12.95 hmm could've gone to a proper restaurant downtown... drank more glasses of water with ice ~ had to ask twice for it... restaurant was poorly utterly hot...

1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table.

15 years ago this was a nice, gentlemans and lady hangout. Thick carpets, big chairs, older experienced waiters, great food. Today it's run by snarky millenial managers, belligerent waitresses, crowded with loud drugged up rich punks and the food is mediocre at best. Did Drake buy them out? Definitely not worth the hundreds of bucks you'll drop for a dinner here. $23+tax+tip for a gin and soda. Oysters are sub par for sure. Too bad, this used to be a classic. Not anymore. Don't get trapped by the fancy entrance. Avoid this place. Coming from a Toronto steakhouse connoisseur.

20 min wait for a table. Pointed to the table with no direction on the menu. Flagged a waitress and got a menu reluctantly, 20 minutes later still no service not even an acknowledgement.

2nd visit, came back because the food is very good and the service was acceptable for the Danforth. We arrived last night at around 6, lots of empty tables and they asked us if we had reservations which we didn't and were promptly seated at the back of the restaurant right next to the wait areas and kitchen even though there were plenty of empty tables. The area was very noisy they were busy but not crazy busy. The waiter came promptly probably to get us out quick because we finished at 6:45. He wasn't very personable and didn't seem to recognize my daughter asked for a salad for her main course but he brought her salad at the same time as mine and my wife's, but didn't bring huge complementary bread and butter that all the other tables were gettig. Our main courses arrived fried Calimari for me and chicken breast for my wife both were excellent. The waiter had a look at out table but didn't bother to ask how our dinner tasted our if my wife would like a refill for her drink, we had to ask someone else for the refill. Fast forward to asking for the cheque he brought the machine I punched in the 15% tip even though I should not have, he teared the receipt left it on the table without even looking at us and saying thank you or have a nice evening. That's a first even when I've had bad service the server always made an attempt to seem grateful but not this guy. On my out I told the hostess the waiter didn't say thank you or to enjoy our night. She feigned surprise but I saw a lineup of people waiting to get in and understand where the ENTLEMENT comes from, they are busy even though there service level sucks. Too bad I won't be making a return visit but will be sure to recount my experience to friends and family and hopefully they will tell others.

Half the menu not available especially sandwiches, everything overpriced compared to other spots walking distance from here, not clean loud music just 1 cook as server takes too much time for prep

Review rating: 1.0

We recently had dinner at 360 Restaurant in the CN Tower in downtown Toronto. My husband had reserved a romantic table by the window and arranged a small extra with champagne and strawberries, which we appreciated. The table location was nice, but it’s worth noting that the restaurant slowly rotates. If you have a sensitive balance system, this movement could potentially cause motion sickness. We were first served a small plate of melon wrapped in prosciutto, which was pleasant but quite minimal. The menu itself was somewhat difficult to navigate. For starters, my husband ordered the grilled octopus and I chose the beef tartare. The octopus was good and well prepared. Unfortunately, the beef tartare was disappointing. Instead of a typical tartare texture, it resembled finely ground beef and was presented as a flat, round patty—almost like a small pancake. It was not something I would recommend. For the main course we both ordered the Nova Scotia lobster. You can choose either half (65 CAD) or a whole lobster (125 CAD), and we both chose the whole lobster. Based on the price and description, we expected something more substantial than simply being served one large lobster each. The final bill came to over 400 CAD, which felt very disappointing considering the overall experience. We were honestly left without words. For comparison, we have dined at places like Joey’s and The Keg where a steak and lobster combination costs around 60 CAD, with a lobster add-on of about 25 CAD. In those cases, the value for money felt far better. While the view from the CN Tower is certainly unique, the food quality and overall value did not match the price in our experience.

Review rating: 1.0

071125 Summerlicious dinner: upon entering on a hot day, no AC simply a small ceiling fan for the entire place in very slow run hardly feel the coolness at all... greeted by a white Caucasian wait staff who seemed a tad tactless. For the meals, opted for: APP ~ PEI mussels the mussels were pretty small; sauce was mediocre and an absolute skimping bread which I find stale my opinion... MAIN ~ lamb shank flavourful yet not the best- meat still a tad tough... DESSERT ~ lava cake just scooped a spoonful more so the ice cream... I have had better ones. DRINKS ~ Black Orchid at $12.95 hmm could've gone to a proper restaurant downtown... drank more glasses of water with ice ~ had to ask twice for it... restaurant was poorly utterly hot...

Signal: 0.0%

1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table.

Signal: 0.0%

15 years ago this was a nice, gentlemans and lady hangout. Thick carpets, big chairs, older experienced waiters, great food. Today it's run by snarky millenial managers, belligerent waitresses, crowded with loud drugged up rich punks and the food is mediocre at best. Did Drake buy them out? Definitely not worth the hundreds of bucks you'll drop for a dinner here. $23+tax+tip for a gin and soda. Oysters are sub par for sure. Too bad, this used to be a classic. Not anymore. Don't get trapped by the fancy entrance. Avoid this place. Coming from a Toronto steakhouse connoisseur.

Signal: 0.0%