Service review insights for Ontario, Canada, Restaurants

Tripadvisor

Complaint signal is 10.2%.

Praise signal is 58.0%.

Baseline signal is 9.4%.

Delta vs baseline is 0.7 points.

Google Maps

Complaint signal is 6.8%.

Praise signal is 38.8%.

Baseline signal is 7.5%.

Delta vs baseline is -0.7 points.

Google Maps

Top complaints

• 071125 Summerlicious dinner: upon entering on a hot day, no AC simply a small ceiling fan for the entire place in very slow run hardly feel the coolness at all... greeted by a white Caucasian wait staff who seemed a tad tactless. For the meals, opted for: APP ~ PEI mussels the mussels were pretty small; sauce was mediocre and an absolute skimping bread which I find stale my opinion... MAIN ~ lamb shank flavourful yet not the best- meat still a tad tough... DESSERT ~ lava cake just scooped a spoonful more so the ice cream... I have had better ones. DRINKS ~ Black Orchid at $12.95 hmm could've gone to a proper restaurant downtown... drank more glasses of water with ice ~ had to ask twice for it... restaurant was poorly utterly hot... (0.0%)
• 1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table. (0.0%)
• 1st and last time for us. Tasteless burger. Way too much sauce. (0.0%)

Top praises

• Great service (0.1%)
• Great service! (0.0%)
• Amazing food and service (0.0%)

Tripadvisor

Top complaints

• After a lighthearted evening watching & Juliet, we made our way to Scaddabush for some Italian comfort food. All of EnD Adventures was together — our daughters, friends, and the two of us — which already set the tone for a memorable night out. Despite the restaurant being packed, we were seated quickly. Our server, Noah, stopped by early with menus and the nightly specials. It was clear the entire team was hustling; drinks took longer than usual, but Noah was doing everything he could to keep the pace. The space itself was a delight. Warm lighting, thoughtful décor, and those whimsical canned vegetables added a quirky charm that made the room feel inviting and full of character. There was always something interesting to notice. The fresh mozzarella — their signature — absolutely lived up to its reputation. Creamy, rich, and beautifully prepared, it was easily the standout of the table. Our meals arrived hot and exactly as ordered, and everyone enjoyed their choices. The only real downside was the long gaps between check-ins for drink refills or questions. With several large tables nearby and the restaurant buzzing, it was understandable, though still noticeable. All in all, it was a lovely evening, and we’d happily return — perhaps to a quieter location next time, just to see how the service feels when the pace isn’t quite so intense. Erin & Dar EnD Adventures (0.0%)
• * Over salted lamb chops * Poor menu * even wrong uzo glass If you have never been a real Greek restaurant you can give them more star but they worth nothing. (0.0%)
• - Always great food at Milestones but always very expensive so come prepared. - We had their pitcher of Sangria which was delicious! - Ask for their aioli to go with the steak or the creamy horseradish sauce. - They no longer carry many of the great items they once had though..the double baked potato, the peanut butter ice cream and brownie, the caprese balsamic flatbread..all the stuff I loved! - Waitress was good..a bit dippy at times but was ok. - Well done steak was done perfectly. Nice relaxing dinner out. Went at 9pm on a Sunday night. (0.0%)

Top praises

• "Special Occasion" so not any ol' takeout would do. Ordered a few days in advance, selecting from the Marketplace menu: Beet salad x2, mushroom soup for two, the cheese 'straws', and of course a Duck Confit set. We also grabbed the Caesar Dressing for another time - so good that stuff. Five total items, zero disappointments. Easy to order, perfect pick-up, simple to finish-at-home. Worth. Every. Cent. (0.0%)
• "Tutti a tavola a mangare" Personally, I have to say that Il Ponte defines the word "FAMILY" Firstly, we had a family event with a total of 40 people. Giancarlo ( the owner) and his staff welcomed my family and friends to the restaurant, making them feel comfortable. The accomodations, services and the great choice food on hid menu, made everyone at the party have the best time. After the party ended my guests asked "whens the next party at Il Ponte?" Thanks again Giancarlo and the staff for a wonderful experience. (0.0%)
• .... but other than that it was excellent. Waiting staff is attentive - permanently filled up water glasses - starters just like in Greece. I had the moussaka and the only improvement would have been if it would have been a portion out of a big dish rather that an individual dish. Just about to drink a Greek coffee :-) (0.0%)

Google Maps · Complaint quote

"Half the menu not available especially sandwiches, everything overpriced compared to other spots walking distance from here, not clean loud music just 1 cook as server takes too much time for prep"

Review rating: 1.0

Google Maps · Praise quote

"Love Richmond Station!! Please order the mushroom & sausage fettuccine, one of the best pasta dishes I've ever tasted! Also had the STN burger and pate, both were delicious! Love the no tipping culture here. A huge shoutout to our server KRISH, who was very accommodating, friendly, and consistent, making our dinner service spectacular! Thanks Krish - you rock!!"

Review rating: 5.0

Tripadvisor · Complaint quote

"We recently had dinner at 360 Restaurant in the CN Tower in downtown Toronto. My husband had reserved a romantic table by the window and arranged a small extra with champagne and strawberries, which we appreciated. The table location was nice, but it’s worth noting that the restaurant slowly rotates. If you have a sensitive balance system, this movement could potentially cause motion sickness. We were first served a small plate of melon wrapped in prosciutto, which was pleasant but quite minimal. The menu itself was somewhat difficult to navigate. For starters, my husband ordered the grilled octopus and I chose the beef tartare. The octopus was good and well prepared. Unfortunately, the beef tartare was disappointing. Instead of a typical tartare texture, it resembled finely ground beef and was presented as a flat, round patty—almost like a small pancake. It was not something I would recommend. For the main course we both ordered the Nova Scotia lobster. You can choose either half (65 CAD) or a whole lobster (125 CAD), and we both chose the whole lobster. Based on the price and description, we expected something more substantial than simply being served one large lobster each. The final bill came to over 400 CAD, which felt very disappointing considering the overall experience. We were honestly left without words. For comparison, we have dined at places like Joey’s and The Keg where a steak and lobster combination costs around 60 CAD, with a lobster add-on of about 25 CAD. In those cases, the value for money felt far better. While the view from the CN Tower is certainly unique, the food quality and overall value did not match the price in our experience."

Review rating: 1.0

Tripadvisor · Praise quote

"Absolutely my favorite spa so far in Vietnam. I asked for a facial, 60min massage, and the Indian head massage. They helped me choose the Vietnamese massage option for my preferences and it was wonderful. Like a combination of Swedish massage and kneading techniques. Super thorough but gentle extractions during the facial. And the Indian hair massage was just the right pressure and combination of techniques - I’ve gotten “head spas” before that were just scratching and scrubbing and it didn’t feel good. And she detangled my hair as she went as well. I wish I could come here every week. They also had the same therapist for all three treatments so I never had to switch rooms and she kind of blended the three services together which also meant I didn’t have to lay in the same position for too long. Also delicious infused water to start, delicious tea and yogurt fruit pudding at the end. And I was able to shower before and was offered a shower after. Plus - a written questionnaire before and written feedback requested after. I truly have no notes - it’s perfect here. I believe my therapists name was Trâm."

Review rating: 5.0

"071125 Summerlicious dinner: upon entering on a hot day, no AC simply a small ceiling fan for the entire place in very slow run hardly feel the coolness at all... greeted by a white Caucasian wait staff who seemed a tad tactless. For the meals, opted for: APP ~ PEI mussels the mussels were pretty small; sauce was mediocre and an absolute skimping bread which I find stale my opinion... MAIN ~ lamb shank flavourful yet not the best- meat still a tad tough... DESSERT ~ lava cake just scooped a spoonful more so the ice cream... I have had better ones. DRINKS ~ Black Orchid at $12.95 hmm could've gone to a proper restaurant downtown... drank more glasses of water with ice ~ had to ask twice for it... restaurant was poorly utterly hot..."

Signal: 0.0%

"1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table."

Signal: 0.0%

"1st and last time for us. Tasteless burger. Way too much sauce."

Signal: 0.0%

"Great service"

Signal: 0.1%

"Great service!"

Signal: 0.0%

"Amazing food and service"

Signal: 0.0%

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