Service review insights for England, United Kingdom, Restaurants

Amazing and delicious food! Fish and chips , butter chicken , butter squash soup and of course sticky toffee for desert! We got right in no reservations but the wait staff were not my favorite ! I attempt to go to Any Ramsey place I can in every place I visit ! And again the food amazing no surprise and completely satisfied.

Beautiful restaurant, decor and location. My husband and I had a very sub-par dinner: service left much to be desired; my seasonal sole was undercooked and my husband’s beef check was under-seasoned. Margarita was good and the restroom was beautiful (silver lining). Manager was checking on most tables but did not come to ours to figure out our experience. Disappointing for a restaurant that promises seasonal goodness and a true farm-to-table experience.

£60 for two people. Had tea and the pot wasn't clean (had coffee grounds on it). There is also a 12.5% service charge to makeup for the prices being low. The service charge is not obvious and in small print on the menus so it is hard to notice. Obviously this is by design. Food was good overall however a little small and although tasty it was not quite good enough to be at the price it was. Service was ok but not what you would expect from a restaurant like this. When arriving there was no one at the entrance to say if they had room available so we had to search for someone to seat us. For £60 for two people you would expect it to be better.

10 of us went for for dinner between colleagues. The food was very average as well as the service and the room amazingly noisy. Definitely not worth the price.

About 30 of us went for a staff meal and chose the A & B set menus and C for vegetarian where they shared starters then chose from the menu (the only options). B was £35 (incl. soft drinks), A was £50 incl. "unlimited alcohol" for 2 hours. The food was tasty but basic and not a lot - a platter of meat for 6 people had no lamb shish, only kofte-style and some chicken - the cheaper option - we had to order more bread, which didn't come for some time. I waited 40 minutes between bottles of beer so had 3 in the whole time we were there - every time I asked I was told to "wait" or "it's coming". They also took our payment as we sat down, so there would be no come-back if there were complaints at the end. I'm sure it's nice for pairs or fours but avoid for set menu large group meals.

£27 for a roast…and it was cold!!! knew it was cold as soon as it came considering the plate was stone cold. they only had 3/7 deserts available, 2 of those being ice cream so had to reorder what i originally wanted( twice as they also had no vanilla ice cream). £90 for 2 diet cokes and 2 mains and 2 deserts that were mediocre at best. much better gluten free food elsewhere. service was fairly slow aswell with no touch of personalised experience. would not come back

So I was suggested the Masala Dosa which didn’t disappoint in terms of flavour. It was actually quite delicious. Loved it 👌very nice The Masala dosa is a famous south indian rice crepe stuffed with spiced potato - served with 2 chutneys (coriander and coconut) and sambar (lentil curry) I ordered a masala dosa and they served to me in a takeaway bag which I didn’t request. Not that it bothered me much to be honest but for others maybe? I told the server that I shall seat myself outside to eat, had I actually asked for a takeaway I doubt they would have gave the mango lassi in a glass. Haha Waited 30minutes for the dosa ⏰ the mango lassi came to me within five minutes after ordering. 👍 The dosa was not that hot, it was as if it was sitting in that box for a while before it came to me which was a shame I feel like if I had eaten it absolutely freshly cooked without it sitting around before it being served to me I would have not bothered at all that I waited 30minutes for it because the flavours were actually exceptional. Pros: The taste of the masala dosa is great as well as the dips that are accompanied on the side. Cons: Waiting time, Confusion on how the order was handled. The total bill £17.50 for Masala Dosa and Mango Lassi. I would come again and suggest this place.

Review rating: 3.0

Went with 3 friends and when we walked in no one was there to greet us which was fine because the restaurant seemed busy. 4 older men walked in after us and as the lady came to greet us they started complaining very rudely how they were waiting there for ages (not true) and were absolutely horrible to this lady. Everyone inside the restaurant was shocked at how these men were talking to her and even some of them apologized that she had to be treated like that. After all, the manager (i assume) came to us and i asked for a table for 4 and she, very rudely said "You will have to wait, but you need to wait outside because I cant have you here in the middle of the way". He went outside to wait and watched as the men that came after us were allowed to wait inside and after a few minutes they were directed to a table. We went inside to tell them that we were there first and none of us had a reservation (we heard these men say). This lady, an older lady with short hair said to us "well you were outside so i sat them first". She kept arguing with us, zero professionalism. When I was explaining to her the whole situation she said "Do you want to keep talking or do you want to sit down?". She was completely horrible to us, the only reason i sat down was because it was my friends birthday trip otherwise i would've turned around and left. When she sat us down she was saying somethings in Italian under her breathe. Everyone around us that was also waiting for a table was baffled at her lack of professionalism and how she couldn't handle a situation she completely lost control of. She let those men inside after they were horrible to her staff, sent us outside to wait and let them stay because she knew she couldn't tell them/speak to them how she spoke to me and my friends. The whole situation was disgusting. Food was mid also so I am never coming back or recommend this place to anyone.

Review rating: 1.0

Amazing and delicious food! Fish and chips , butter chicken , butter squash soup and of course sticky toffee for desert! We got right in no reservations but the wait staff were not my favorite ! I attempt to go to Any Ramsey place I can in every place I visit ! And again the food amazing no surprise and completely satisfied.

Signal: 0.1%

Beautiful restaurant, decor and location. My husband and I had a very sub-par dinner: service left much to be desired; my seasonal sole was undercooked and my husband’s beef check was under-seasoned. Margarita was good and the restroom was beautiful (silver lining). Manager was checking on most tables but did not come to ours to figure out our experience. Disappointing for a restaurant that promises seasonal goodness and a true farm-to-table experience.

Signal: 0.1%

£60 for two people. Had tea and the pot wasn't clean (had coffee grounds on it). There is also a 12.5% service charge to makeup for the prices being low. The service charge is not obvious and in small print on the menus so it is hard to notice. Obviously this is by design. Food was good overall however a little small and although tasty it was not quite good enough to be at the price it was. Service was ok but not what you would expect from a restaurant like this. When arriving there was no one at the entrance to say if they had room available so we had to search for someone to seat us. For £60 for two people you would expect it to be better.

Signal: 0.1%