Noise review insights for United Kingdom, Restaurants

Tripadvisor

Complaint signal is 1.0%.

Praise signal is 2.0%.

Baseline signal is 1.4%.

Delta vs baseline is -0.4 points.

Google Maps

Complaint signal is 0.8%.

Praise signal is 1.2%.

Baseline signal is 0.6%.

Delta vs baseline is 0.2 points.

Google Maps

Top complaints

• 1-Star Review: Extremely Disappointing Experience – Poor Service & Tasteless Food I spent 7 wonderful days in Edinburgh exploring various local and international restaurants – Chinese, Indian, Japanese, McDonald’s, Nando’s, Wagamama, and many more. Sadly, my last meal of the trip turned out to be the worst experience of all. My family was looking for a vegetarian option and came across Hong Fu Noodle Bar and Restaurant. We entered and were told the restaurant was upstairs. Before dining, we asked to use the restroom to wash our hands. The staff told us it was downstairs – only for customers – then changed the answer seconds later saying food and toilets are both upstairs. This inconsistency was confusing and unwelcoming. Despite the restaurant being large, it was completely empty – which in hindsight, made sense. We were a group of 4 but chose to order just one dish initially to check the taste. From that moment, we felt unwelcome. The staff member, Jassice, made a comment to her colleague in Chinese while giving us a negative look and body language. It was clear we were being judged for ordering only one dish. While waiting, the children were quietly playing with chopsticks (as commonly done in many Asian cultures). Instead of handling it kindly, Jassice pointed her finger to her lips and sternly signaled the child to be quiet, leaving the child confused and upset. When I asked why, she said they were making noise and might break the chopsticks. Things got worse. While I was still reading the menu, she suddenly snatched it from my hand without asking. When I asked why, she replied, “They will get sticky and oily because your food is here.” I explained I was not eating yet and still reading. Her tone and approach were unnecessarily rude. When the food finally arrived, it was completely tasteless. We were relieved we hadn’t ordered more. This was not just bad service – it was disrespectful, unprofessional, and unnecessarily rude. The entire experience left a bitter end to an otherwise great trip. 📌 My recommendation: Avoid this restaurant completely. If the owner is not aware of this, I suggest reviewing the CCTV footage for staff behavior. This is a genuine review, and I will attach the receipt as proof of visit. 👎 Worst food and worst customer service in Edinburgh. (0.0%)
• A good, straightforward local restaurant. Well presented, tasty food. Friendly, chatty staff. Not expensive so can be a regular place to visit. Fun, friendly staff. It can get a bit noisy when busy. Good value. (0.0%)
• At 2:20 or so I got a burrito with a new tray of coriander rice taken out the warm cupboard. But the whole thing was like warm / cold - I ate it immediately in the shop. Worse, and it’s the only thing I’d eaten that was different to meals shared with family, I had a terrible case of food poisoning overnight. It might or might not have anything to do with this food, but like warm rice isn’t with the risk. Service was of the mumbling miserable variety. They all sounded and looked like they didn’t want to be there - so it’s no surprise that temperatures and maybe storage are off. (0.0%)

Top praises

• A great family place with soft ambient music and an incredibly friendly staff, recommended if you want to feel close to greece. (0.0%)
• Absolutely glad this was my first stop. Food of excellent standard. Service was outstanding. Able to explain its drinks well. Quiet atmosphere with soft music playing. Daisy was sweet & patient. (0.0%)
• Absolutely outstanding ….. from start to finish, from service to food this establishment delivers an exceptional experience, quite frankly with food that is worthy of a Michelin recommendation. The cullen skink was absolutely superb available in both starter and main course sizes, the haddock was wonderfully smoked and the creamy broth was stunning. Followed by the hake, with another wonderfully rich sauce, cut through by the lovely poached rhubarb, these dishes were culinery works of art with deep and rich flavours cooked to perfection. We both went in for desserts and the vanilla parfait stood out although all of the menu items sounded delicious. This dessert was in my mind one of the best I have ever experienced. The use of tarragon in the white chocolate cream with the beautiful parfait was a revelation and elevated this from being a lovely dessert to something really special. Jen our server was chatty and happy to spend time with us without being over attentive. Timings were excellent, no slow service here yet not rushed as well. Overall one of the best dining experiences we have had in a while I would say, and certainly up there with places that charge a lot more and have stars against their name. Thank you all at The Magnum we will be back!! (0.0%)

Tripadvisor

Top complaints

• 10 of us went for for dinner between colleagues. The food was very average as well as the service and the room amazingly noisy. Definitely not worth the price. (0.0%)
• A decent dinner but slightly overpriced and over-rated in my view. Positives: Good service, fast and friendly. Decent whisky list and the Old Fashioned’s were lovely. The bone marrow toast for starters is delicious but the caramelised onion dominates a little. Steak was very good but not excellent. Far from the best I’ve eaten. The bone marrow gravy is delicious but the maple bacon was the highlight - absolutely slaps. Downsides: £155 per head. For that money I expect something superb and nothing about the night was superb aside perhaps from the company and the aforementioned maple bacon. The steak was good - I had the large Ribeye - but honestly not excellent. I’ve had substantially better steaks in London and steaks that have matched this one in FAR less lofty establishments. Noisy AF. This is my biggest pet peeve and a major issue with many London restaurants. Having to shout at my friends all night isn’t the vibe I am looking for. Huge dining room and it felt more like a school canteen than fine dining. Had to literally wedge myself into my seat on one occasion because tables were so packed together. (0.0%)
• A French bistro that packs in the diners each time we enjoy a meal in this narrow storefront restaurant where you are best with a reservation. The grilled salmon and beef bourguignon are consistent favorites. The restaurant is typically packed and that raises the noise level. We keep returning. (0.0%)

Top praises

• 1st time here. Amazing place food was fablous as was the service. So fresh & well present Staff were excellent always on hand. Wasn't rushed & it was very relaxing. The music is not really loud, just the background. Worth a look & so worth money. Would I recommend definitely. (0.0%)
• 2nd lunch here this year, with a different menu, both experiences have been amazing. I didn't think you could dine Michelin ⭐️ at this price. The staff are friendly, attentive and very knowledgeable. The food is a taste sensation - truly clever, thoughtful chefs designing it. 3 courses but with tasty extras mean you finish pleasantly full, having had an unhurried dining experience. Shout out for Irma and Amy who's chat and service mean I'll be back. Lovely surroundings with no background music so you can enjoy the company of your dining companions (0.0%)
• A delightful Gastro Pub in a quiet corner of Edinburgh this place was a delight to go to . Wonderful service and atmosphere with a delicious menu to back it up. From presentation to the quality of the meals, everything was perfect for an intimate dinner for 2. (0.0%)

Google Maps · Complaint quote

"Lovely staff and drinks but food was just okay. Everything on that we got sounded good but it wasn’t executed well. Steak was flavourless & over cooked. Cabbage was greasy and potatoes were nothing exceptional like what you would cook at home. Food came out far too quick also"

Review rating: 3.0

Google Maps · Praise quote

"This is the best bowl of vegan phở I have tried! I ordered the spicy tofu & mushroom bowl. Excellent spicy and herby flavour with perfect noodles. I've heard good things about the non-vegan dishes, too. The restaurant has a lovely, quiet vibe and the staff are really exceptional - attentive, welcoming and friendly. Would recommend to anyone looking for tasty, Vietnamese style food!"

Review rating: 5.0

Tripadvisor · Complaint quote

"While the dining room is gorgeous, the food was just okay and the overall experience lacking. Service was fine, although I did get the wrong wine at first (ordered a shiraz riesling and was given a glass of white riesling). Beef tartare was fine, although served on a crostini on a glass plate which made it incredibly loud when cutting into. Quite chewy beef, not exactly melt in the mouth, and the caviar I felt didn't add anything to the dish. Not the best cut of venison either, for the price you would expect the absolute best. My friend's lobster bisque was beautiful, but lacking in amount of lobster. The music playing we felt was incredibly tacky, Harry Potter theme music and then Jurassic Park. For such an atmospheric dining room we were expecting maybe some classical music or moody jazz, instead we got what felt like a tourist tat shop playlist. All in all, it was just okay."

Review rating: 3.0

Tripadvisor · Praise quote

"I visited with my partner in March 2026 and had an absurdly good time. The restaurant is very conveniently located just off of the Royal Mile. We booked a table and arrived early, so were guided to the bar to wait for our table to be ready. The restaurant was packed and someone who hadn't booked was turned away as we waited, so definitely book in advance. The energy and atmosphere in the restaurant was busy but controlled - everyone was having a good time, the staff were working extremely hard, and it was lovely. The music wasn't too loud, the lighting wasn't too bright, it was really pleasant. The prices were level with other local restaurants - slightly more expensive than I'd normally go for, but very reasonable for the area. The food was...just absurdly, astonishingly good. The bruschetta was amazing, the pizzas were beyond delicious, the raspberry sorbet was to die for. We were absolutely stuffed, but it was so worth it! Our server (Sam) was extremely conscientious and on top of things, and we never felt like we were waiting around. He is an asset to the restaurant. Overall, we had an excellent time and desperately want to return!"

Review rating: 5.0

"1-Star Review: Extremely Disappointing Experience – Poor Service & Tasteless Food I spent 7 wonderful days in Edinburgh exploring various local and international restaurants – Chinese, Indian, Japanese, McDonald’s, Nando’s, Wagamama, and many more. Sadly, my last meal of the trip turned out to be the worst experience of all. My family was looking for a vegetarian option and came across Hong Fu Noodle Bar and Restaurant. We entered and were told the restaurant was upstairs. Before dining, we asked to use the restroom to wash our hands. The staff told us it was downstairs – only for customers – then changed the answer seconds later saying food and toilets are both upstairs. This inconsistency was confusing and unwelcoming. Despite the restaurant being large, it was completely empty – which in hindsight, made sense. We were a group of 4 but chose to order just one dish initially to check the taste. From that moment, we felt unwelcome. The staff member, Jassice, made a comment to her colleague in Chinese while giving us a negative look and body language. It was clear we were being judged for ordering only one dish. While waiting, the children were quietly playing with chopsticks (as commonly done in many Asian cultures). Instead of handling it kindly, Jassice pointed her finger to her lips and sternly signaled the child to be quiet, leaving the child confused and upset. When I asked why, she said they were making noise and might break the chopsticks. Things got worse. While I was still reading the menu, she suddenly snatched it from my hand without asking. When I asked why, she replied, “They will get sticky and oily because your food is here.” I explained I was not eating yet and still reading. Her tone and approach were unnecessarily rude. When the food finally arrived, it was completely tasteless. We were relieved we hadn’t ordered more. This was not just bad service – it was disrespectful, unprofessional, and unnecessarily rude. The entire experience left a bitter end to an otherwise great trip. 📌 My recommendation: Avoid this restaurant completely. If the owner is not aware of this, I suggest reviewing the CCTV footage for staff behavior. This is a genuine review, and I will attach the receipt as proof of visit. 👎 Worst food and worst customer service in Edinburgh."

Signal: 0.0%

"A good, straightforward local restaurant. Well presented, tasty food. Friendly, chatty staff. Not expensive so can be a regular place to visit. Fun, friendly staff. It can get a bit noisy when busy. Good value."

Signal: 0.0%

"At 2:20 or so I got a burrito with a new tray of coriander rice taken out the warm cupboard. But the whole thing was like warm / cold - I ate it immediately in the shop. Worse, and it’s the only thing I’d eaten that was different to meals shared with family, I had a terrible case of food poisoning overnight. It might or might not have anything to do with this food, but like warm rice isn’t with the risk. Service was of the mumbling miserable variety. They all sounded and looked like they didn’t want to be there - so it’s no surprise that temperatures and maybe storage are off."

Signal: 0.0%

"A great family place with soft ambient music and an incredibly friendly staff, recommended if you want to feel close to greece."

Signal: 0.0%

"Absolutely glad this was my first stop. Food of excellent standard. Service was outstanding. Able to explain its drinks well. Quiet atmosphere with soft music playing. Daisy was sweet & patient."

Signal: 0.0%

"Absolutely outstanding ….. from start to finish, from service to food this establishment delivers an exceptional experience, quite frankly with food that is worthy of a Michelin recommendation. The cullen skink was absolutely superb available in both starter and main course sizes, the haddock was wonderfully smoked and the creamy broth was stunning. Followed by the hake, with another wonderfully rich sauce, cut through by the lovely poached rhubarb, these dishes were culinery works of art with deep and rich flavours cooked to perfection. We both went in for desserts and the vanilla parfait stood out although all of the menu items sounded delicious. This dessert was in my mind one of the best I have ever experienced. The use of tarragon in the white chocolate cream with the beautiful parfait was a revelation and elevated this from being a lovely dessert to something really special. Jen our server was chatty and happy to spend time with us without being over attentive. Timings were excellent, no slow service here yet not rushed as well. Overall one of the best dining experiences we have had in a while I would say, and certainly up there with places that charge a lot more and have stars against their name. Thank you all at The Magnum we will be back!!"

Signal: 0.0%

Cross-platform discipline

We preserve platform context and compare like-with-like to avoid mixing structurally different review behaviors.

Validation workflow

Every insight should be validated in linked articles and source pages before operational rollout.