Noise review insights

0 out of 5 stars This was one of the worst hotel experiences I have ever had. What Pembroke Inn advertises on Expedia is nowhere near the reality of staying there. The photos leave out a major issue: there is a high rise construction site directly beside the hotel. The noise started as early as 6:30 AM with garbage trucks, followed by banging and construction noise starting around 7 AM. The noise inside the hotel was just as bad. There is almost no sound isolation between rooms. I could hear people talking, TVs playing, and people above me stomping around like they were moving furniture all day. Not one minute of my stay was peaceful or enjoyable, except when I finally walked out the door to leave. The hotel itself had an overpowering, unpleasant scent throughout the building, as if it was trying to cover up something worse. The building felt old, poorly maintained, and nothing like what was advertised. The staff were also extremely unprofessional. After my first complaint about the noise, a staff member followed me down the hallway to my room and questioned whether it was even loud. That made me feel uncomfortable and dismissed. The problems continued. Even with earplugs, the bathroom fan running, and the AC on high all night, I still could not block out the noise from people partying at 11 PM, even though the hotel claims to have quiet hours starting at 8 PM. Housekeeping was also a major issue. I checked in on Sunday and was told cleaners come every second day. That turned out not to be true. After being away at meetings all day, I returned to find that my room had not been cleaned, the bed was not made, coffee was not refilled, soap was not replaced, towels were not changed, and I was left without toilet paper after running out that morning. When I brought this up, the first response was basically that it was my fault for not asking. The second solution offered was for me to pack up all of my belongings and move rooms, which was completely unreasonable after a long day. After about 30 minutes of arguing in the lobby, I was finally handed toilet paper, towels, and allowed to pick out three coffee pods. The room itself was also unacceptable. There was OSB board painted white installed on the windows, visible mold in the bathroom, and the shower head sprayed water everywhere. For a hotel charging over $250 per night, this was shocking. Between the construction noise, poor soundproofing, lack of cleanliness, poor service, bad maintenance, mold, and misleading advertising, I would never recommend Pembroke Inn. This was not just disappointing. It was unacceptable.

10/10 Great music and interesting cocktails, will come back often

10/10 across the board. Service, food, drinks, music, views - this place has it all.

$10 parking fee, great walking distance to restaurants Originally, I sent my partner to this hotel and she loved it so much we decided to come back and enjoy a few days in here. We did book during the week and because we had planned on other means of transportation, we decided to leave our car at the hotel. This particular hotel has a ton of rooms and the parking is limited, there is a $10 a day fee but get there earlier than check in and plan to walk around the wonderful city! Check in was a breeze, they offer sundries near the check in counter; complimentary coffee, water, a gym, in room fridge, microwave and free hot breakfast. The layout of the hotel its self is U shaped with rooms inside which means some of the rooms face each other and others outside. We got room 414, the view was terrible but thankfully we couldn’t hear the traffic outside so if you are looking for some peace and quiet and not care about the view then request for an inside room. Breakfast was great, since we were there for 2 days, we got different items each day; fried eggs, sausage, potatoes one day and scrambled eggs, bacon, potatoes the next. Staff was really friendly, especially the security guard at night. There are so many restaurants close to the hotel within walking distance! Also, the metro is less than a 5 min walk. We also got room 403 that was superb! Thanks Alex! How likely would I come back or recommend this place 8/10!

$50 a night to park…..$100 per night hold for incidentals…. I may have chosen a different location if I knew there was a $50 per night valet charge, with no option to self park. It took us 30 minutes to get our car parked. The room has K Cups for coffee but the pot is not a Keurig. I am not sure what the $100 per night hold on my account is for. The location is convenient for the wedding we were attending downtown, There are lots of places to eat. We used Uber and Bird Scooters for short trips. Our room was on the side of hotel near interstate so there was some hiway noise which is to be expected. There was construction next door but we did not hear noise from it. Hotel is very convenient to Georgia Tech.

100 % when I go to the any Vietnamese restaurants , I just order the Pho and spring roll quick eat and leave , do not care much any decor or fancy menu , one of my Vietnamese client hear that I am a very fussy foodie , so they invite me for dinner last night , it is almost three years since my last visit , still very modern upscale and bright ambiance , very busy almost packed , little noisy that my liking , and the tablets too close together , not very relax or comfortable , but very creative traditional Vietnamese menu with a touch of French far style cooking , it is not a cheap place for Vietnamese food , almost double the price from another Vietnamese's restaurant , average price for Pho is between $20 to $25 , outside most you pay is $16 , again , lot of foods for 4 people , the best dishes is the Soft crab salad , a classic dishes very colourful and tasty and the Meat platter very flavourful , also the shrimp pancake not too bad , very top end quality , I all way tell people , you pay what you get , no wonder is one of the Michelin restaurant recommended it , I thank my client for a wonderful meal , would I come back ? not likely , too noisy and not relaxing place to enjoy your meal , special just for Pho and too expensive and waiting time over half hours , foods is excellent , but you know what people say " Different stroke for different folks " okay to try it out , if you have not been to any upscale Vietnamese restaurants in Vancouver . service is okay . I love their excellent idea for reservation by donation program !

Came inside for the live music, very talented musicians. I asked why they didn't have a rip jar and he responded, we do it for the love of the music.

Review rating: 5.0

First time having dinner there... and I have a good feeling we'll be back. Live music, nice wine selection and the food was amazing! Every one of our party was thoroughly impressed with both the product and the service. Highly recommended!

Review rating: 5.0

0 out of 5 stars This was one of the worst hotel experiences I have ever had. What Pembroke Inn advertises on Expedia is nowhere near the reality of staying there. The photos leave out a major issue: there is a high rise construction site directly beside the hotel. The noise started as early as 6:30 AM with garbage trucks, followed by banging and construction noise starting around 7 AM. The noise inside the hotel was just as bad. There is almost no sound isolation between rooms. I could hear people talking, TVs playing, and people above me stomping around like they were moving furniture all day. Not one minute of my stay was peaceful or enjoyable, except when I finally walked out the door to leave. The hotel itself had an overpowering, unpleasant scent throughout the building, as if it was trying to cover up something worse. The building felt old, poorly maintained, and nothing like what was advertised. The staff were also extremely unprofessional. After my first complaint about the noise, a staff member followed me down the hallway to my room and questioned whether it was even loud. That made me feel uncomfortable and dismissed. The problems continued. Even with earplugs, the bathroom fan running, and the AC on high all night, I still could not block out the noise from people partying at 11 PM, even though the hotel claims to have quiet hours starting at 8 PM. Housekeeping was also a major issue. I checked in on Sunday and was told cleaners come every second day. That turned out not to be true. After being away at meetings all day, I returned to find that my room had not been cleaned, the bed was not made, coffee was not refilled, soap was not replaced, towels were not changed, and I was left without toilet paper after running out that morning. When I brought this up, the first response was basically that it was my fault for not asking. The second solution offered was for me to pack up all of my belongings and move rooms, which was completely unreasonable after a long day. After about 30 minutes of arguing in the lobby, I was finally handed toilet paper, towels, and allowed to pick out three coffee pods. The room itself was also unacceptable. There was OSB board painted white installed on the windows, visible mold in the bathroom, and the shower head sprayed water everywhere. For a hotel charging over $250 per night, this was shocking. Between the construction noise, poor soundproofing, lack of cleanliness, poor service, bad maintenance, mold, and misleading advertising, I would never recommend Pembroke Inn. This was not just disappointing. It was unacceptable.

Signal: 0.0%

10/10 Great music and interesting cocktails, will come back often

Signal: 0.0%

10/10 across the board. Service, food, drinks, music, views - this place has it all.

Signal: 0.0%