Google Maps
Complaint signal is 0.6%.
Praise signal is 1.6%.
Baseline signal is 2.8%.
Delta vs baseline is -2.2 points.
Topic
What reviews say about cleanliness in United Kingdom
Cleanliness appears in 0.5% of analyzed complaint excerpts in this market.
TripAdvisor is below the baseline by 2.8 percentage points.
- Confidence
- 45,336
- Reviews analyzed
- Last update
- August 23, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +1.8pp
Complaint signal
0.5%
Praise signal
2.3%
Google Maps
Signal balance: +1.1pp
Complaint signal
0.6%
Praise signal
1.6%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Tripadvisor is below baseline by 2.8 points.
Tripadvisor
Global baseline
3.3%
Google Maps
Global baseline
2.8%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 0.5%.
Praise signal is 2.3%.
Baseline signal is 3.3%.
Delta vs baseline is -2.8 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
2.8pp belowCurrent signal is below baseline by 2.8 points (current 0.5%, baseline 3.3%).
Google Maps
2.2pp belowCurrent signal is below baseline by 2.2 points (current 0.6%, baseline 2.8%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
A couple of things were certainly not good: - I found the gents' toilets to be smelly and unclean.
Tripadvisor
Top complaints
A few areas that need attention….a nightlight in the bathroom, a larger trash can in the bathroom that is easier to use, house-keeping was touch and go as they would always leave dirty cups, ice buckets, coffee pots in the room.
Tripadvisor
Top complaints
Actually thinking about it maybe these places are much much better than Apulia (Italian for appalling??) One of the waiters is really strange and was wearing dirty gloves whilst serving us - maybe he didnt want to touch the food either.
Tripadvisor
Top praises
Clean plates all round.
Tripadvisor
Top praises
The restaurant is very clean.
Tripadvisor
Top praises
Very clean.
Google Maps
Top complaints
A complaint about a dirty glass was ignored; they simply brought a new one.
Google Maps
Top complaints
A few minutes later he came over to the table with just a cloth, without any cleaning spray, and wiped it down in a rather offended manner.
Google Maps
Top complaints
Added feedback: the cleanliness of the bathrooms is horrendous and overall the facilities are dated and unkempt.
Google Maps
Top praises
Clean.
Google Maps
Top praises
1 star off because plates and glasses weren’t clean which was a bit concerning.
Google Maps
Top praises
Also the staff were so kind and friendly, and the place is cute, clean and warm.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Praise quote
If you love Chinese food, place, excellent collection, and clean, delicious restaurants All the helpful diners loved the place and was so family-like
Review rating: 5.0
Google Maps
Complaint quote
My personal experience Bad taste crowded dishes not clean very bad experience ,, I thought it is Halal but
Review rating: 2.0
Google Maps
Praise quote
The restaurant is spotlessly clean and all the staff are smiling.
Review rating: 4.0
What the signal means
Coverage
344 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.5% across available platforms.
Praise signal is 1.9% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United Kingdom. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- United Kingdom uses 45336 analyzed reviews across 2 platforms, 6 locality records, and 344 supporting insight listings for Cleanliness.
- Google Maps has the strongest complaint signal for Cleanliness at 0.6%, compared with a measured average of 0.5% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 2.3%, compared with a measured average of 1.9% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
45,336
Platforms covered
2
Last update
August 06, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
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Keep exploring
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Compare another market
This page combines several categories in United Kingdom. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in United Kingdom to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.