Topic

What hotel reviews say about cleanliness in Georgia, United States

Cleanliness appears in 9.8% of analyzed complaint excerpts in this market.

TripAdvisor is above the baseline by 2.2 percentage points.

Confidence: 18,290; Reviews analyzed
Last update: July 24, 2026; 2 platforms in the sample

At a glance

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps

Signal balance: +11.5pp

Complaint signal

8.5%

Praise signal

19.9%

Tripadvisor

Signal balance: +19.9pp

Complaint signal

11.0%

Praise signal

31.0%

How this market compares

Compare this subdivision with country-level Hotels patterns.

Largest gap: Tripadvisor is above baseline by 2.2 points.

Google Maps

Country baseline

8.0%

Tripadvisor

Country baseline

8.8%

Platform-by-platform signal

Compare complaint and praise mentions by source, including the available baseline.

Tripadvisor

Complaint signal is 11.0%.

Praise signal is 31.0%.

Baseline signal is 8.8%.

Delta vs baseline is 2.2 points.

Google Maps

Complaint signal is 8.5%.

Praise signal is 19.9%.

Baseline signal is 8.0%.

Delta vs baseline is 0.5 points.

Largest difference from baseline

This is the largest measured difference between the current market and its available baseline.

Tripadvisor

2.2pp above

Current signal is above baseline by 2.2 points (current 11.0%, baseline 8.8%).

Google Maps

0.5pp above

Current signal is above baseline by 0.5 points (current 8.5%, baseline 8.0%).

What reviewers keep mentioning

These themes appear most often in the analyzed excerpts for this market.

Google Maps Top complaints

6am woken up by cleaning staff yelling at each other in hallway.

Google Maps Top complaints

Absolutely awful service, food was bad, room dirty, and they charge you for IHG diamond elite status included items.

Google Maps Top praises

Very clean.

Google Maps Top praises

Clean room.

Google Maps Top praises

The room was clean and spacious.

Tripadvisor Top complaints

Dirty.

Tripadvisor Top complaints

Not clean

Tripadvisor Top praises

The room was clean and comfortable.

Tripadvisor Top praises

The room was clean.

Tripadvisor Top praises

Room was clean.

Representative review quotes

These excerpts show the review language behind the measured signal.

Google Maps Complaint quote

Just got here hotel is disgusting and hot, blanket is dirty, if you stay here bring you some sanitizer wipes to clean for yourself and your own sheets pillows blankets and towels.

Review rating: 1.0

Google Maps Praise quote

Overall, the service was the most impressionable part for us, but the rooms were also clean (thank you housekeeping!) and location was prime.

Review rating: 5.0

Tripadvisor Praise quote

Very clean and great amenities.

Review rating: 5.0

What the signal means

Coverage

209 insight listings mention Cleanliness in this scope.

Signal strength

Complaint signal is 9.8% across available platforms.

Praise signal is 25.4% across available platforms.

Next step

Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.

Compare Georgia, United States with the national Hotels pattern to see what stands out locally.

Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.

Evidence behind this topic

Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
Georgia, United States, Hotels uses 18290 analyzed reviews across 2 platforms, 1 locality records, and 209 supporting insight listings for Cleanliness.
Tripadvisor has the strongest complaint signal for Cleanliness at 11.0%, compared with a measured average of 9.8% across platforms.
Tripadvisor has the strongest praise signal for Cleanliness at 31.0%, compared with a measured average of 25.4% across platforms.