Tripadvisor
Complaint signal is 9.0%.
Praise signal is 28.6%.
Baseline signal is 6.7%.
Delta vs baseline is 2.3 points.
Product
Appearance
System
Topic
Cleanliness appears in 8.1% of analyzed complaint excerpts in this market.
TripAdvisor is above the baseline by 2.3 percentage points.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
9.0%
Praise signal
28.6%
Complaint signal
7.2%
Praise signal
17.9%
Compare this subdivision with country-level Hotels patterns.
Google Maps
Country baseline
6.3%
Tripadvisor
Country baseline
6.7%
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 9.0%.
Praise signal is 28.6%.
Baseline signal is 6.7%.
Delta vs baseline is 2.3 points.
Google Maps
Complaint signal is 7.2%.
Praise signal is 17.9%.
Baseline signal is 6.3%.
Delta vs baseline is 0.9 points.
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
2.3pp aboveCurrent signal is above baseline by 2.3 points (current 9.0%, baseline 6.7%).
Google Maps
0.9pp aboveCurrent signal is above baseline by 0.9 points (current 7.2%, baseline 6.3%).
These themes appear most often in the analyzed excerpts for this market.
Dirty.
Not clean
The room was clean and comfortable.
The room was clean.
Room was clean.
Room was not clean.
6am woken up by cleaning staff yelling at each other in hallway.
Very clean.
Clean room.
It was spacious and clean.
These excerpts show the review language behind the measured signal.
The dishes WERE ALL DIRTY, as if they were taken from a group of unwashed dishes (see attached photos).
Review rating: 2.0
clean and friendly staff.
Review rating: 5.0
Coverage
209 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 8.1% across available platforms.
Praise signal is 23.3% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Georgia, United States with the national Hotels pattern to see what stands out locally.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
19,868
Collected reviews: 664,794 · Analysis coverage: 3.0%
Platforms covered
2
Last update
August 06, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsLocation appears in the Google Maps review sample for Atlanta hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
TripAdvisor
HotelsService appears in the TripAdvisor review sample for Atlanta hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Compare this finding with another topic or a broader market.
This page covers Hotels in Georgia, United States. Compare it with the country view to see whether the difference is regional.
Compare other themes in Georgia, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.