Tripadvisor
Complaint signal is 0.7%.
Praise signal is 2.9%.
Baseline signal is 0.8%.
Delta vs baseline is -0.1 points.
Topic
What restaurant reviews say about cleanliness in Pennsylvania, United States
Cleanliness appears in 0.7% of analyzed complaint excerpts in this market.
TripAdvisor is below the baseline by 0.1 percentage points.
- Confidence
- 13,321
- Reviews analyzed
- Last update
- August 09, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +1.2pp
Complaint signal
0.7%
Praise signal
1.9%
Tripadvisor
Signal balance: +2.2pp
Complaint signal
0.7%
Praise signal
2.9%
How this market compares
Compare this subdivision with country-level Restaurants patterns.
Largest gap:
Tripadvisor is below baseline by 0.1 points.
Google Maps
Country baseline
0.7%
Tripadvisor
Country baseline
0.8%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 0.7%.
Praise signal is 1.9%.
Baseline signal is 0.7%.
Delta vs baseline is 0.0 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
0.1pp belowCurrent signal is below baseline by 0.1 points (current 0.7%, baseline 0.8%).
Google Maps
0.0pp belowCurrent signal is below baseline by 0.0 points (current 0.7%, baseline 0.7%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
Finally we went to the restrooms and they were very dirty with the trash can overfill.
Google Maps
Top complaints
Got a refund from Uber eats and called the 1518 to let them know but come on, with the recent heightened sense of cleanliness can we please use the proper precautions.
Google Maps
Top complaints
He then proceeded to go do other cleaning tasks before guiding us anywhere we could get a drink or anything at all.
Google Maps
Top praises
All clean.
Google Maps
Top praises
Amazing hospitality and clean place.
Google Maps
Top praises
Amazing service great food , very clean and welcoming
Tripadvisor
Top complaints
A little dirty toilets, otherwise everything is fine.
Tripadvisor
Top complaints
Also, our table didn't feel as clean as it could be (and was the last time we visited).
Tripadvisor
Top complaints
And I noticed that the bus boy is using the same gloves cleaning dirty plates and handing over new chopsticks and plates.
Tripadvisor
Top praises
The restaurant was clean.
Tripadvisor
Top praises
After apps table cleared and cleaned , new place settings and silver, main course arrived a few minutes after.
Tripadvisor
Top praises
All dishes were licked clean afterwards.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
Once the food reached our table, I looked around for a manager and, before the situation was even addressed, I was met with what appeared to be a dirty look from the manager, a woman with brown hair in pigtails.
Review rating: 2.0
Google Maps
Praise quote
The service was superb and common areas were clean, comfortable and pretty.
Review rating: 5.0
Tripadvisor
Complaint quote
The additions subtracted and there were no clean flavors to be found anywhere.
Review rating: 3.0
What the signal means
Coverage
128 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.7% across available platforms.
Praise signal is 2.4% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Pennsylvania, United States with the national Restaurants pattern to see what stands out locally.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Restaurants.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Pennsylvania, United States, Restaurants uses 13321 analyzed reviews across 2 platforms, 1 locality records, and 128 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 0.7%, compared with a measured average of 0.7% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 2.9%, compared with a measured average of 2.4% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
13,321
Collected reviews: 214,020 · Analysis coverage: 6.2%
Platforms covered
2
Last update
August 06, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
RestaurantsWhat Google Maps reviews show about atmosphere at Philadelphia restaurants
Atmosphere appears in the Google Maps review sample for Philadelphia restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Philadelphia · July 28, 2026
Read Full Insight
TripAdvisor
RestaurantsWhat TripAdvisor reviews show about location at Philadelphia restaurants
Location appears in the TripAdvisor review sample for Philadelphia restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Philadelphia · July 28, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Restaurants in Pennsylvania, United States. Compare it with the country view to see whether the difference is regional.
Other themes in this market
Compare other themes in Pennsylvania, United States, Restaurants to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.